Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amina Ahmed

The Bronx,NY

Summary

Effective Healthcare Policy and Management Student committed to learning, improving and developing skills in Healthcare and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Human Resources Student Intern

NYC Health + Hospitals- Kings County
01.2024 - Current
  • Planned, prepared and participated in weekly meetings and events
  • Provided clerical support, addressing routine, and special requirements
  • Performed administrative duties and staff support tasks
  • Applied theoretical knowledge gained from coursework to real-world situations within the internship setting for improved understanding of industry practices
  • Reported back to instructor to receive day-to-day tasks and responsibilities
  • Gained operational knowledge and supported departmental needs.

Medical Receptionist

CityMD
11.2021 - 06.2023
  • Transcribed phone messages and relayed to appropriate personnel
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Virtual Shadowing Intern

HEAL Clinical Education Network
04.2022 - 01.2023
  • Hours of certified clinical shadowing are granted upon the completion of quizzes and coursework.

Social Media Coordinator Intern

DYCD Youth Employment Program
06.2022 - 08.2022
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages
  • Conducted daily updates to social media profiles to boost company online presence
  • Created engaging content to catch attention of potential customers
  • Responded to comments, posts, and questions from various channels
  • Developed creative and unique campaign visuals, including videos, GIFs and images.

Administrative Assistant

SightMD
07.2019 - 01.2021
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Compiled information from files and research to satisfy information requests
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Sales Associate

CVS Pharmacy
07.2017 - 04.2019
  • Solved customer challenges by offering relevant products and services
  • Helped customers locate products and checked store system for merchandise at other sites
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Managed returns, exchanges and refunds in accordance with store policy
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor of Science Healthcare Administration And Managment -

New York City College of Technology of The City University of New York
Brooklyn, NY
08.2021 - 05.2025

Skills

Social media technologies

undefined

References

  • Subhendra Sarkar, Mentor/ Professor, CUNY City Tech College of Technology, (214) 773-1013, SSarkar@CityTech.Cuny.edu
  • Amber Marie, Manager, SightMD, (347) 854-5001
  • Mohamed Manager, Supervisor, CITYMD, (347) 514-3735

Timeline

Human Resources Student Intern

NYC Health + Hospitals- Kings County
01.2024 - Current

Social Media Coordinator Intern

DYCD Youth Employment Program
06.2022 - 08.2022

Virtual Shadowing Intern

HEAL Clinical Education Network
04.2022 - 01.2023

Medical Receptionist

CityMD
11.2021 - 06.2023

Bachelor of Science Healthcare Administration And Managment -

New York City College of Technology of The City University of New York
08.2021 - 05.2025

Administrative Assistant

SightMD
07.2019 - 01.2021

Sales Associate

CVS Pharmacy
07.2017 - 04.2019
Amina Ahmed