Volunteering
Indiana Mena
International Trade Bachelor
San Rafael,SJ
Summary
Dependable and deft Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Self-directed event coordinator with over 2 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Commercial Intelligence Coordinator
CAMTIC
San Pedro, SJ
09.2021 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Managed company schedule to coordinate calendar and arrange events.
- Used job-related software to draft and finalize written correspondence and documentation.
- Utilized proactive communication abilities to resolve employment-related challenges, such as affiliates service.
- Planning, organization and control processes of the organization's own activities are led, such as talks, business conferences, forums, networking spaces, among others. Approximately 50 activities a year.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- The executive management and board of directors of the organization are assisted in different areas.
- Databases are managed, updated and created
- Programs such as Sales Force, Zoom, Teams meetings, among others, are managed.
- Relationships are maintained with providers of different services for the correct development of events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Oversaw event registration process by collecting and tracking attendee information.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Monitored and controlled event expenditures to meet budgets.
- Developed post-event reports to determine effectiveness of each event.
- Managed event logistics and operations.
Leader Volunteer
Roble Alto Camp
Heredia
01.2018 - 12.2021
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning. Generally one to two events per week.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Created and managed project plans, timelines and budgets.
- Evaluated customer needs and feedback to drive product and service improvements.
Internship as Audit Assistant
General Comptroller Of The Republic
San Jose
10.2018 - 12.2018
- Provided support in a dynamic work environment by reviewing and analyzing internal audits completed and in process of the Operational and Evaluative Inspection Division of the Social Services Inspection Area.
- Skilled at working independently at implementing evaluation tools to different audits.
- Used critical thinking for budget review.
- Strengthened communication skills through telephone interactions to apply service satisfaction surveys.
Education
Bachelor's Degree in International Trade - International Trade
05.2001 -
- Thesis Statement: Facilitation of electronic commerce through Global Seal for Costa Rican SMEs exporting services
Medium Technician in General Accounting - Accounting
05.2001 -
High School Diploma -
05.2001 -
Skills
Database Management
Administrative Leadership
Relationship Building
Budget Planning
Scheduling and Calendar Management
Customer Service
Event Coordination
MS Office
Salesforce Management
Verbal and Written Communication
Sales Techniques
Events Logistics Management
Social Media Management
Interests
Marketing
Languages
Photography
Travel
Reading
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Intelligence Coordinator - CAMTIC
09.2021 - Current
Internship as Audit Assistant - General Comptroller Of The Republic
10.2018 - 12.2018
Leader Volunteer - Roble Alto Camp
01.2018 - 12.2021
Universidad Internacional De Las Américas - Bachelor's Degree in International Trade, International Trade
05.2001 -
Colegio Vocacional Monseñor Sanabria - Medium Technician in General Accounting, Accounting
05.2001 -
Colegio Vocacional Monseñor Sanabria - High School Diploma,
05.2001 -