Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriel Briceño

Costa Rica

Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

Network Technician experienced in LAN/WAN design, installation and management in any kind environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.

Proficient in solving complex hardware issues using a logical and methodical approach while leading cross-functional collaboration. Experienced in validating server hardware functionality and performing component-level installations and removals (motherboard, HDD/SSD, memory, CPU, PCH). Skilled in installing and configuring operating systems (Windows and Linux), along with BIOS and firmware programming.

Adept at assembling and reworking computer systems from raw components, and executing remote connectivity deployments, including testing and debugging PCs and peripherals. Additionally, experienced in the installation, configuration, and troubleshooting of equipment for 3D part development and design.

Overview

4
4
years of professional experience

Work History

Hardware Engineer

Intel
11.2023 - Current

• Solve complex hardware issues applying a logical and methodical approach and lead cross-functional collaboration as required.
• Validation of the server HW functionality, install and remove the HW at the component level (motherboard, HDD/SSD, memory, CPU, PCH, etc.)
• Installation of Operating Systems in addition to software packages as part of the functional validation of the platform.
•Windows OS (multiple versions) and Linux, system BIOS configuration, and firmware programming
•Experience to assemble/rework standard computer systems from raw components
•Remote Connectivity deployments - Test PC, Debug PC, Debug Peripherals, IP KVM, VNC, System Tracking
•Installation, configuration, modification and troubleshooting of equipment for the development of 3D parts.
•Design of 3D parts.

IT Technician

Saint Joseph School
09.2020 - Current
  • Maintained office PCs, networks and mobile devices.
  • Imaged and prepared new computers for integration into company networks and systems.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners.
  • Performed troubleshooting to correct computer hardware and software malfunctions.

Education

Associate of Technology - Computer Networking

Universidad De Costa Rica

Associate of Technology - Maintenance And Repair Computers

Universidad De Costa Rica

Associate of Technology - Cybersecurity Essentials

Universidad De Costa Rica

Skills

  • Desktop Technical Support
  • Help Desk Operations
  • Wireless Networking
  • Network component installations
  • Desktop and laptop installations
  • PC refurbishment
  • Technical Support
  • Client Service
  • Team Development
  • Quality Control
  • Hardware documentation
  • Lab testing
  • Hardware Debugging

Timeline

Hardware Engineer

Intel
11.2023 - Current

IT Technician

Saint Joseph School
09.2020 - Current

Associate of Technology - Maintenance And Repair Computers

Universidad De Costa Rica

Associate of Technology - Cybersecurity Essentials

Universidad De Costa Rica

Associate of Technology - Computer Networking

Universidad De Costa Rica
Gabriel Briceño