Gabriel Jiménez Barrientos
Data Associate
Summary
Proven track record in enhancing data-driven decision-making and customer satisfaction at Amazon through expert data analysis and collaborative problem-solving. Excelled in developing innovative solutions and strategies, boosting organizational performance. Skilled in data security and fostering effective team communication, consistently achieving and surpassing goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Data Associate
Amazon
07.2022 - Current
- Supported data-driven decision making by providing accurate and timely results.
- Collaborated with cross-functional teams to ensure data consistency and quality across multiple skills.
- Enabled better-informed decision-making across departments in order to maintain and improve key metrics specific to each function.
Residential Complex Executive
Tigo
03.2022 - 07.2022
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Social media management.
Business Developer
DiDi Food
07.2021 - 01.2022
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Conducted extensive market research to identify potential leads and develop targeted marketing strategies.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Created and maintained database containing information on business proposals and contacts.
Sales Manager
H2O Pro Water Tanks, Safari Line Santa Ana
11.2017 - 06.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Social media management and marketing plans and improvements.
Sales Agent Representative
Bac Credomatic
06.2013 - 07.2016
- Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.
- Exceeded monthly sales targets through proactive prospecting and lead generation.
- Continuously updated product knowledge through training sessions and independent research, ensuring accurate information was relayed to customers.
Education
Technician - Business Analyrics
CENFOTEC
San Jose, Costa Rica 09.2024 - 08.2025
Technician - Accounting Assistant
Edgar Cervantes Villalta
San Jose, Costa Rica 02.2011 - 12.2012
Skills
Data Security
Data Analysis
Problem Solving
Critical Thinking
Collaboration & Communication
Quality Assurance
Proactive
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Technician - Business Analyrics
CENFOTEC
09.2024 - 08.2025
Data Associate
Amazon
07.2022 - Current
Residential Complex Executive
Tigo
03.2022 - 07.2022
Business Developer
DiDi Food
07.2021 - 01.2022
Sales Manager
H2O Pro Water Tanks, Safari Line Santa Ana
11.2017 - 06.2020
Sales Agent Representative
Bac Credomatic
06.2013 - 07.2016
Technician - Accounting Assistant
Edgar Cervantes Villalta
02.2011 - 12.2012
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