Omar Ahmad
Richmond
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service and an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Field Representative
Mueller Reports
01.2024 - Current
- Completed paperwork in full, on time and with high accuracy
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth
- Kept up-to-date on industry trends, enabling informed decision-making during client engagements
- Optimized route planning to minimize travel time while maximizing client visits, resulting in greater efficiency and cost savings
- Maintained detailed records of client interactions, ensuring accurate data collection for future reference and reporting purposes
- Submitted reports to senior management to aid in business decision-making and planning
- Built lasting professional partnerships with key decision-makers within target accounts, paving the way for long-term business success.
Sales Associate
Orangetheory Fitness
12.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Engaged with customers to build rapport and loyalty
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Academy Sports + Outdoors
06.2021 - 11.2022
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Solved customer challenges by offering relevant products and services
- Achieved perfect attendance and on-time record
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Developed, marketed and sold full range of products and support services.
Sales Associate
Old Navy
12.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Achieved perfect attendance and on-time record
- Completed orders and organized product deliveries to meet customer timetables.
Education
High School Diploma -
Dulles High School
Sugar Land, TXAssociate of Science Biology -
Houston Community College
Houston, TX05.2026
Bachelor of Science Biology -
University of Houston - Downtown
Houston, TX06.2022
Skills
- Sales Generation
- Customer Service
- Sales Expertise
- Returns and Refunds
- Sales Communications
- Technical aptitude
- Sales Development
- Project Management
- Customer Relations
- Networking abilities
- Persuasive Selling
- Goal-oriented mindset
Accomplishments
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Able to have good customer relations to make them life-long customers.
- Increased sales and revenue for companies
Languages
English
Urdu
Timeline
Field Representative
Mueller Reports
01.2024 - Current
Sales Associate
Orangetheory Fitness
12.2023 - 10.2024
Sales Associate
Old Navy
12.2021 - 04.2022
Sales Associate
Academy Sports + Outdoors
06.2021 - 11.2022
High School Diploma -
Dulles High School
Associate of Science Biology -
Houston Community College
Bachelor of Science Biology -
University of Houston - Downtown
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