Summary
Overview
Work History
Education
Timeline
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Sharon Auldridge

Burleson,TEXAS

Summary

Dedicated Treatment Coordinator with the natural gift of connecting and reading people quickly. My high energy has given me the ability to do multiple things and keep smiling. My passion is meeting new people, and getting them to trust the practice they are deciding to use. My work experience is not shown, however I have been is dentistry for over 30 yrs.

Overview

6
6
years of professional experience

Work History

Treatment Coordinator

Dr.Keith Anderson
Burleson, TX
06.2018 - 12.2019
  • Conducted financial consultations with patient and set up payment plans.
  • Compiled and maintained dental charts and reports in complex digital databases.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Attained approximately 3 closes per week. (This was a start up practice).
  • Scheduled evaluations and procedures for patients.
  • Explained policies, procedures and services to patients.
  • Resolved any issues related to payment discrepancies or denials in a timely manner.
  • Managed patient scheduling, appointment reminders, and follow-up calls.
  • Helped market practice develop relationship with local potential doctors, setting up lunch meetings, taking goodies to staff.

Treatment Coordinator

Deca Dental
Dallas, TX
10.2016 - 05.2018
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Handled cash transactions accurately, balancing the register at the end of each day.
  • Maintain my travel arrangements for different offices that I was responsible for while being a orthodontic treatment coordinator.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Greeted customers warmly and made them feel welcome.
  • Protected patients' rights by maintaining confidentiality of personal and financial information.
  • Explained policies and procedures to patients.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Assisted with scheduling appointments for patients.

Front Desk Receptionist/Treatment Coordinator

Giggles And Grins Pediatrids
Southlake, TX
05.2014 - 04.2016
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Completed basic bookkeeping and document filing.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted patients to provide information and direct to appropriate personnel.
  • Processed payments from patients using a variety of payment methods including credit cards, checks and money orders.
  • Greeted patients warmly and made them feel welcome.
  • Responded to patients requests made online, by phone and via email.
  • Protected patients rights by maintaining confidentiality of personal and financial information.
  • Explained policies and procedures to parents. Went over treatment plans, payment plans, insurance information, and hospital information. At some points IV sedation, Pre-med information depending on pt treatment plan

Education

High School Diploma -

Union High School
Modoc, IN
05-1981

Timeline

Treatment Coordinator

Dr.Keith Anderson
06.2018 - 12.2019

Treatment Coordinator

Deca Dental
10.2016 - 05.2018

Front Desk Receptionist/Treatment Coordinator

Giggles And Grins Pediatrids
05.2014 - 04.2016

High School Diploma -

Union High School

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Sharon Auldridge