Broker/Owner
Sunrise Residential Brokerage, Inc.
Bergenfield, NJ
12.2004 - Present
- Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
- Diminished regulatory risks by strict adherence to insurance and safety regulations.
- Determined performance goals and offered tactics for achieving milestones.
- Developed long-range plans for business growth, resulting in 95% increase in annual sales.
- Integrated marketing and sales strategies with business development and operational leadership plans.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Facilitated average of 150 real estate transactions to drive continued personal and team growth.
- Applied strict company and regulatory standards when producing contracts and documentation.
- Negotiated contracts between buyers and sellers in a timely manner.
- Acted as buyer or seller representative when arranging sales.
- Participated in industry conferences to stay abreast of new developments in the field.