For Professionals

Pick your region

Search Profiles by Job Title

ENGLISH IN

ENGLISH UK

Deutsh

Español

Français (canada)

Français (france)

italiano

polski

português (brasil)

Login

Edit My Profile

Sign Out

My Account

Skills

Location

School

Company

Name

Search By

Contact Us

Terms of Use

Blog

Accessibility

Privacy Policy

Fraud Awareness

Cookie Policy

About Us

Sitemap

Do Not Sell or Share My Personal Information

All Regions

Bold.pro

Facebook

Instagram

Youtube

Pinterest

What is a Bold Profile?

Job Title

How to Search by

For Employers

Production Support Engineer (Machine Learning Ops)

Photo

Contact

Professional Summary

Overview

Work History

Education

Affiliations

Languages

Timeline

Tell them why you're reaching out:

I am contacting you because * :

I am contacting you to:

Edit basic information displayed on your Profile

Contact Info

Don't wait! With a free professional profile on Bold.pro you can:

Check your email for submission confirmation and future notifications.

The person you’re trying to reach has disabled the Contact Request option

Contact request cannot be submitted

Success!

Your request is on the way!

Cast a wider net to find even more talent for your team. Start by exploring these profiles.

Cast a wider net to find even more talent for your team. Explore more profiles to find your next great hire.

Cast a wider net and connect with like-minded professionals. Start by exploring these profiles.

Cast a wider net and connect with like-minded professionals. Explore more profiles to grow your network.

You might have mistyped the address or the page has moved.

If you got there from another site, we'd appreciate if you

The Bold Profile you're looking for is no longer available.

We've integrated with our largest Resume Building website, MyPerfectResume, to help you build a professional Bold Profile. Once finished, your Profile will appear on Bold.pro.

You will be redirected from Bold.pro to MyPerfectResume

Associate Principal Engineer

Use our expert recommendations below to get started.

Tell us about your accomplishments

Add anything else you want to know.

Additional information

What are your affiliations?

Select time slots on the calendar below

When are you available to work?

Fill out this section or it will be deleted

This section can't be empty

What skills would you like to highlight?

Showcase your certifications.

What certifications do you have?

Tell us about your {sectionName}

What interests do you have?

What languages do you know?

Focus on your years of experience or amount of courses you have completed.

Showcase your career overview

Highlight your full skillset on your Bold Profile

Show your skills

What software skills do you have?

Briefly tell us about your background

Share your contact information with {name}

See my work availability

Availability

Available

University Overview

Job overview

Hi, I’m

Not Available

If you plan to reach out about a job, feel free to let me know so I don't miss your message.

Bold Profiles Footer Logo

Bold Profiles

By filling out this form, you consent to being contacted and agree to our

Desired Job Title

Work Preference

WORK PREFERENCE

Job Search Status

Location Preference

Important To Me

Work Location

Work Type

Currently a Technical Support Engineer Tier 3 within an enterprise financial SaaS company, I thrive in Stressful situations, keeping clear and concise practices to ensure Customer Success and lasting satisfaction. Well versed with a background in various roles including, Systems Administrator, Technical Support Engineer 1 - 3, Technical Support Manager, Data Center Management Technician, Operations Engineer, Jr. Dev Ops. Offering over 10 years of progressive experience in fast paced, diverse, and dynamic; remote, office and data center environments. Always seeking opportunities of increased responsibility and any opportunity to learn and progress from hands on training and experience; or obtaining knowledge from other coworkers. I am an advocate of working with and collaborating with others; as well as working independently with great time management skill and ability to prioritize tasks to ensure lasting customer happiness and satisfaction. 10+ years of direct experience in customer success, account and hardware management, internal support, MySQL database support, enterprise environments and a wide range of security agreements and regulations. Detail-oriented, organized, highly resourceful with strong decision-making and problem solving abilities. Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic, a constant professional with remarkable communication and prioritization skills. Experience with an on call rotation, Responsible for any emergencies on off hours or holidays. Direct support and schedule maintenance for on site technicians in the field, responsible for maintaining a strict schedule to meet customer appointments for installation, troubleshooting, or new installations. Fixing and rerouting technicians as problems presented themselves throughout any given day. 5s Manager responsible for staff, equipment, scheduling, inventory, overall upkeep and maintenance, hands on support for technicians, direct customer interaction; listening and understanding their needs to provide them with the best product and service to fit their budget. Constant improvement and implementation to be the best. Knowledge of all current and upcoming products, promotions, events, and any financing that is currently offered. The ability to work under a very fast paced, stressful environment while still giving customers the best quality and service that I can provide, as well as fix or do anything possible to fix any problems that a user is facing. Training directly associated with leadership, improvement, motivation, implementation and team work. I am constantly trying to help and motivate others. Flexible Technical Support Engineer with 10+ years of experience helping clients maintain smooth operations. Expertise in computer systems and enterprise environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Engineering professional with extensive experience at Lockheed Martin, recognized for enhancing production quality and implementing process improvements. Proven ability in technical reporting and team collaboration, consistently delivering innovative solutions. Expertise in policy development, technology implementation, and project management, with a strong focus on safety and sustainability. Committed to continuous learning and achieving organizational goals through effective communication and problem-solving skills.

Results-oriented IT Support Engineer with superior problem-solving and critical thinking skills, as well as meticulous attention to detail and methodical nature. Skilled in tackling problems in unique ways to develop innovative solutions. Consistently recognized by superiors and peers for knowledge and expertise. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Customer Support representative well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert software user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Certified Assistant System Engineer with thorough understanding of network setups, customized business applications, backup and storage services. Considerable hands-on experience providing IT services and developing security projects. Subject Matter Expert (SME) of network infrastructures necessary to provide day-to-day operational support. Proficient Assistant System Engineer with 3 years of experience using monitoring tools to troubleshoot performance systems and network alerts. Skilled at generating reports and performing physical equipment movement requests. Articulate communicator committed to exceeding service level goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

A team-oriented professional with excellent communication, interpersonal, and creative thinking skills built over from an active 10 years work. Aiming to leverage abilities to successfully maintain a full-time position that offers professional solution, utilizing engineering skill, business and sales support skill, work prioritization skill, time management and problem-solving skills to achieve goals. Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Andres Zuñiga Umaña

Summary

Overview

Work History

Azure Support Engineer Level 3

Azure Support Engineer Level 2

Education

Bachelor - Computer Systems Engineering

Licencitate - Computer Systems Engineering

Master of Science - Database Management

Skills

Affiliations

Timeline

Master of Science - Database Management

Azure Support Engineer Level 3

Azure Support Engineer Level 2

Licencitate - Computer Systems Engineering

Bachelor - Computer Systems Engineering

Similar Profiles

Krystian CarnahanKrystian Carnahan

CYPRIAN DYERCYPRIAN DYER

MD NAZMUL HASANMD NAZMUL HASAN

Martins OnuMartins Onu