Aaron Salas Campos
Software Engineer
Naranjo
Summary
Critical-thinking software engineer excelling in fast-paced testing environments, meticulously reviewing software at every stage of development and production. Experienced in Agile-driven environments, adept at adapting to changing requirements and delivering high-quality results. Purpose-driven professional with strong collaboration skills as a team player, while also thriving independently. Enthusiastic about DevOps, contributing to seamless integration and continuous improvement in software development processes.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Software Tester Engineer
Avionyx
04.2022 - Current
- Automated manual tasks through scripting languages such as Python, boosting team productivity levels.
- Tested highly available software products.
- Conduct software verification and bug identification for iOS and Windows applications, ensuring product quality and reliability
- Develop and maintain test cases to support advanced test cycles, enhancing testing efficiency and coverage
- In charge of improving internal tools, including an application for tracking test document execution times
- Designing a bug library, serving as a centralized repository for error tracking and resolution
- Digitized internal company processes using Excel, JSON, Git, and SQL to streamline workflows and enhance data management was a project that was completed successfully
- Successfully implemented and utilized tools such as qTest, TestRail, SQL Server, and Jira for product, data, and project management
Technical Support Help Desk
Align Technology
09.2021 - 01.2022
- Managed incident escalation processes effectively, ensuring timely resolutions while minimizing disruption to users workflows.
- Excellent communication skills, both verbal and written.
- Enhanced IT service desk performance by implementing best practices, monitoring metrics, and identifying areas for improvement.
- Oversaw end-user application management using beyond-trust methodologies, ensuring secure access and optimal performance
- Troubleshot and resolved technical issues across Azure Entra ID, SharePoint, Microsoft 365, Power Apps, Citrix, and other cloud technologies, focusing on security and automation.
- Led a documentation initiative on Confluence, developing training materials and guidelines for effectively using key technologies
- Successfully resolved over 500 technical incidents, enhancing cloud resource management and streamlining operational workflows through Azure ticketing systems
Education
Bachelor - Software Engineering
Universidad Técnica Nacional
Alajuela 01.2017 - 11.2021
Diplomat - Software Engineering
Universidad Técnica Nacional
Alajuela 01.2017 - 11.2020
Advanced English -
Instituto Nacional De Aprendizaje
Alajuela 04.2021 - 04.2021
Cybersecurity -
Universidad De Costa Rica
San Jose 04.2023 - 07.2023
Scrum Fundamentals -
Cenfotec
San Jose 06.2024 - 07.2024
Skills
- Python
- Azure
- C#
- HTML/CSS
- SQL
- Power BI
- Postman
- Scrum
- Jira
- Azure Entra ID
- JSON
- Git
- GitHub
- Splunk
Timeline
Scrum Fundamentals -
Cenfotec
06.2024 - 07.2024
Cybersecurity -
Universidad De Costa Rica
04.2023 - 07.2023
Software Tester Engineer
Avionyx
04.2022 - Current
Technical Support Help Desk
Align Technology
09.2021 - 01.2022
Advanced English -
Instituto Nacional De Aprendizaje
04.2021 - 04.2021
Bachelor - Software Engineering
Universidad Técnica Nacional
01.2017 - 11.2021
Diplomat - Software Engineering
Universidad Técnica Nacional
01.2017 - 11.2020
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