Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Chan

Industrial Engineer
Atenas,Alajuela

Summary

Driven Quality Engineer with great knowledge of process change documentation and root cause analysis, focused on applying engineering principles and innovation methods in order to met the goals.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Quality Engineer

Boston Scientific
Heredia , La Aurora
06.2019 - Current
  • Applied US and international regulations to products slated for international delivery.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Demonstrated product and quality expertise in product inspections.
  • Supports culture of continuous improvement by driving enhancements to existing process controls.
  • Participates in team decision making and displays team problem solving/communication skills.
  • Quality Champions lead.
  • Provide Quality Engineering support for sustaining activities and improvement projects for commercial products: Business Continuity, Value Improvement Projects (VIP), Non-Conformance Event Prevention (NCEP), Correction and Preventive Actions (CAPA).
  • Analyze design-related complaint returns and collaborate with manufacturing sites for process-related complaint returns.
    ⦁ Collect, analyze and trend complaint data for other groups including upper management.
    ⦁ Develop testing and inspection methodologies and documentation for new and existing products.
  • Design and install processes, procedures, and statistical techniques.
  • Generate test protocols/reports and execute qualification and validation testing.
  • Review and approve testing and inspection activities performed by technicians.
  • Perform quality trending using the NCEP/CAPA system. Perform failure analyses and defect investigations. Resolve quality issues. Perform and/or lead risk analyses and failure investigations for CAPA and/or audit findings investigations.

Manufacturing Engineer Intern

Boston Scientific
Heredia, La Aurora
06.2018 - 06.2019
  • Applied analytical skills and scientific technical principles in problem solving and development.
  • DMAIC projects implementation.
  • Integrated statistics into process improvement projects.
  • Worked directly in the production floor and gained understanding of overall manufacturing operations.
  • Helped improve production methods, determine manufacturing capacity and set up production schedules.
  • CSI of nonconforming products to determine the root cause of many issues and scrap.
  • Projections of the yield for each product family.



Administrative Assistant at Calibration Laboratory

Bridgestone of Costa Rica
Heredia, Belen
01.2017 - 01.2018
  • Weekly work programs creation for the technicians.
  • Review of the work programs to make sure they were accomplished.
  • Instrument calibration assistance.
  • Maintain control and ensure that all plant equipments are calibrated according to the time range that corresponds to each one.
  • Attention to external clients of the laboratory.
  • Weekly 5S audits.
  • Weekly safety audits.
  • Implementation of improvements related to the findings of internal and external audits
  • Resolved problems, improved operations and provided exceptional service.



Education

Bachelor of Science - Industrial Engineering

ULACIT
San José
01.2016 - 12.2018

Licenciatura - Quality Engineer

ULACIT
San José
01.2020 - Current

Skills

    Process change documentation

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Timeline

Licenciatura - Quality Engineer

ULACIT
01.2020 - Current

Quality Engineer

Boston Scientific
06.2019 - Current

Manufacturing Engineer Intern

Boston Scientific
06.2018 - 06.2019

Administrative Assistant at Calibration Laboratory

Bridgestone of Costa Rica
01.2017 - 01.2018

Bachelor of Science - Industrial Engineering

ULACIT
01.2016 - 12.2018

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Abigail ChanIndustrial Engineer