ADRIANA ALVARADO BRENES
Cartago
Summary
Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Biomerics
10.2021 - 10.2024
- Coordinate interviews, medical tests, and conduct interviews.
- Update HR KPIs relevant to the area.
- Create job descriptions.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Streamlined recruitment processes for efficiency, reducing average hiring time significantly.
- Support the payroll department in the inclusion of new employees.
- Collaborate in employee activities.
- Assist in the implementation of a new payroll system.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Human Resources Generalist
Vitec Production Solutions
01.2011 - 09.2021
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Achieve Great Place to Work certification and provide support to management on action plans.
- Manage disciplinary matters and prepare payroll using the Softland system.
- Conduct recruitment and selection for operational and administrative staff.
- Maintain training records and develop training plans.
- Internal Auditor of Integrated Quality Management Systems.
- Participate in the implementation of an international personnel management system.
- Plan and conduct the onboarding of new employees.
- Manage the logistics of social events and negotiations with suppliers.
Human Resources Assistant
MUCAP
06.2010 - 12.2010
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Coordinate logistics for internal and external training.
- Administer HR-related documentation and assist in personnel selection.
- Support the recruitment and selection area.
Human Resources Generalist
Hutchings Automotive Porducts
04.2006 - 03.2010
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payrol.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
Customer Service Executive
Almacenadora S.A
03.2005 - 03.2006
- Invoicing and participation in the TICA customs system transition project.
- Calculate storage costs for merchandise.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Medical Records
Area De Salud Cartago
09.2000 - 10.2004
- Managed sensitive customer information with discretion, maintaining strict confidentiality of medical records.
- Enhanced clinic efficiency by streamlining appointment scheduling and maintaining organized medical records.
- Streamlined documentation processes by utilizing electronic medical records, enhancing accuracy and efficiency.
- Enhanced office organization by maintaining meticulous medical records and ensuring timely filing of documents.
- Manage the doctor's schedule and external customer service.
Education
Bachelor of Administration - Human Resources Development
Universidad Politecnica
Cartago 11.2009
Diploma -
Secretariado Administrativo
Colegio Universitario De Cartago2005
Skills
- Recruiting
- Pre-Employment Screening
- Employee Relations
- Onboarding and Orientation
Certification
• Curso Recursos Humanos y Nóminas en Exactus ERP Softland, 2011
• Certificado de Participación en Administración Moderna de Planillas CRECEX, 2013
• Certificación Assessment Center Haygroup, 2015
• Seminario: El Impacto de la Reforma Procesal Laboral en la Empresa Privada Cámara de Industrias de Costa Rica, 2015
• Auditor Interno en Sistemas Integrados de Calidad, Ambiente, Salud y Seguridad Normas INTE/ISO 9001:2015, INTE/ISO 14001:2015, INTE/ISO 45001:2018, Inteco, 202
Timeline
Human Resources Specialist
Biomerics
10.2021 - 10.2024
Human Resources Generalist
Vitec Production Solutions
01.2011 - 09.2021
Human Resources Assistant
MUCAP
06.2010 - 12.2010
Human Resources Generalist
Hutchings Automotive Porducts
04.2006 - 03.2010
Customer Service Executive
Almacenadora S.A
03.2005 - 03.2006
Medical Records
Area De Salud Cartago
09.2000 - 10.2004
Bachelor of Administration - Human Resources Development
Universidad Politecnica
Diploma -
Secretariado Administrativo
• Curso Recursos Humanos y Nóminas en Exactus ERP Softland, 2011
• Certificado de Participación en Administración Moderna de Planillas CRECEX, 2013
• Certificación Assessment Center Haygroup, 2015
• Seminario: El Impacto de la Reforma Procesal Laboral en la Empresa Privada Cámara de Industrias de Costa Rica, 2015
• Auditor Interno en Sistemas Integrados de Calidad, Ambiente, Salud y Seguridad Normas INTE/ISO 9001:2015, INTE/ISO 14001:2015, INTE/ISO 45001:2018, Inteco, 202
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