Adrián Cubero Jiménez

Professional Summary

As a dedicated Support Engineer, I have successfully resolved client issues related to Azure App Services and Microsoft Intune, where I’ve handled device enrollment, device compliance, and app protection policies. Additionally, I’ve configured mobile devices for enterprise users using both Intune Standalone and Hybrid modes.

During my tenure at Dell, I served as a Support Engineer specializing in VxRail and Dell Hyper-convergence. My responsibilities included troubleshooting networking, storage, and virtualization within VMware 7 environment.

As a Unix/Linux Server Administrator at HPE, I supported Unix/Linux virtual private clouds. I analyzed and resolved technical server issues, particularly in Red Hat environments. Additionally, I managed both Linux and Windows virtual private cloud setups using Windows and VMware technologies.

In previous roles, I provided onsite support for Google apps and back-office functions in the Manhattan area. I also delivered hardware and software support at HSBC bank headquarters in New York.

My academic background includes a Bachelor of Computer Science from Castro Carazo University (2018-2024). I’ve honed my skills in VMWare vSphere ESXi and vCenter Administration, as well as Data Warehouse ETL Testing & Data Quality Management. I hold a CompTIA Security+ (SY0-601) certification from Udemy.

Furthermore, I’ve received training in Onboard Administration, HP blade system, Salesforce platform ticketing system, ITIL/IT Service Management concepts, Azure 900, Active Directory, Intune Microsoft, SQL, server administration, and networking (including Linux, Unix/Linux, Lpic-1 101-400, and Cisco CCNA4). I’ve also completed an IBM Bootcamp for cybersecurity.

Fluent in both English and Spanish, I bring additional skills in sales and billing.

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• Proficient in VMWare vSphere ESXi and vCenter Administration.
• Experienced in Data Warehouse ETL Testing & Data Quality Management.
• Holds CompTIA Security+ (SY0-601) certification from Udemy.
• Trained in Onboard Administration, HP blade system, Salesforce platform ticketing system, ITIL/IT Service Management concepts, Azure 900, Active Directory, Intune Microsoft, SQL, server administration, and networking (Linux, Unix/Linux, Lpic-1 101-400, and Cisco CCNA4).
• Completed an IBM Bootcamp for cybersecurity.

• Malek, IT Onsite Technician, 08/31/2014, 09/30/2015, Provided onsite support in the Manhattan area, New York, for Google apps and back-office functions.
• Reckon Data, IT Onsite Technician, 03/15/2010, 07/15/2011, Delivered hardware and software support at HSBC bank headquarters in New York.
• HPE, Tech Support Agent, 03/31/2007, 03/31/2009, Worked on the Global Service Desk, specializing in system administration for Windows and networking incident management.