ALDREE MARIN

• Handle calls on demand and render the meaning of conversations between Spanish and English speakers, breaking the communication barrier in different industries that Language Line serves.

• Investigate suspicious activities and behaviors that could pose a risk to Amazon or customers in global markets. Identify known fraud patterns,

discover new modus operandi trends and take actions to minimize risks.

• Handle incoming calls from Grupo Bimbo customers.

• Reviewed and monitored business transactions to ensure accuracy and identify fraudulent activities. Conducted investigations on incidents to prevent them from happening again, all while enforcing Bank of America security policies and regulations.

• Handled incoming calls from GE customers.