Alejandra Araya González
Food And Beverage Manager
Escazú ,SJ
Summary
"Alejandra Araya is an expert in the world of gastronomy. Graduated from the Argentina School of Sommeliers and professional chef of the National Institute of Learning, Alejandra combines her passion for wine with the knowledge of the most basic components of cooking, nutrition and good eating. Alejandra thinks that food is an experience that involves all the senses and is an opportunity to expand our cultural horizon. Prepared and combined in the right way, food is a channel of expression and enjoyment. Alejandra has experience in the management of restaurants with varied cuisine, including Italian, Japanese, French and hospitality. In addition, thanks to her preparation in the field of business, has helped restaurants to start operations successfully. Among her many roles are event planner and also handled wine marketing and education in Costa Rica. " – Extract from the magazine: El Economista Regional, El Salvador.
Overview
3
3
Languages
7
7
Certificates
16
16
years of post-secondary education
18
18
years of professional experience
Work History
Food and Beverage Manager
Hotel Harmony
Nosara, Guanacaste
09.2021 - Current
- In charge of 5 different outlets and a team of 60 plus people.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Managed bar and wait staff and directed hiring program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Maintained highest standards for beverage quality and service.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Used Softland and Symphony to record ordering data and created organization and room storage system.
- Built stronger wine list aligned with trends, improved credibility of restaurant's program and raised profitability per glass.
Food and Beverage Manager
Selina
Tamarindo, Guanacaste
04.2019 - 03.2020
- Maintained highest standards for beverage and food quality and service.
- Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Promoted company in local community and created a daily promotions program to increase revenue.
- Assisted in generating annual budget forecasting information for F&B
Restaurant Manager
El Local
Nosara, Guanacaste
02.2018 - 10.2018
- Interacted positively with customers while promoting hotel facilities and services.
- Controlled purchases and inventory by negotiating prices and contracts with over 30 vendors.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Prepared for and executed new menu implementations.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed event contracts, including estimates, event profiles and post-event summaries.
Events Manager
Restaurante Chateau 1525
San José , San José
04.2016 - 05.2017
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Carried out day-day-day duties accurately and efficiently.
- Supervised onsite team of , including caterers, audio-visual technicians, and facility management team.
Marketing Coordinator, Sales Agent
French Paradox
Escazú, San José
01.2011 - 03.2016
- Sales and customer service for VIP clients, marketing, community manager, store openings in Escazú and Tres Ríos.
- Met with existing customers and prospects to discuss wine needs and recommend optimal solutions.
- Developed fresh, crisp content to diversify current promotional options.
- Planned and carried out successful marketing events for high end clients.
- Coordinated creation and deployment of videos, social media posts and other marketing collateral.
Restaurant Manager
Mangiamo
Lindora, San José
01.2005 - 07.2010
- Monitored day-to-day activities for the opening of main restaurant and 2 more sister restaurants.
- Managed 30 person team of cooks and back of house staff for high-end italian and japanese restaurant.
- Controlled purchases and inventory by negotiating prices and contracts with over 25 vendors.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Led and directed team members on effective methods, operations and procedures.
Education
High School Diploma -
Colegio Bilingual San Judas Tadeo
San José 01.1997 - 01.2001
Economics
Universidad De Costa Rica
San Pedro 01.2002 - 12.2005
Assistant Chef Degree - Culinary Arts
Instituto Nacional De Aprendizaje
San José 01.2002 - 01.2003
Chef Degree - Culinary Arts
Instituto Nacional De Aprendizaje
San José 01.2004 - 07.2005
Associate of Arts - Business Management
Instituto Tecnológico De Costa Rica
San José 01.2005 - 01.2006
Professional Sommelier - Hospitality
Universitat Barcelona CEET
Bacerlona 01.2009 - 01.2011
Specialization in Event Design And Event Planning - Management Science
U. Latinoamericana De Ciencia Y Tecnología
San José 01.2017 - 12.2019
Skills
Microsoft Office
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Basic principles of Nutrition
Quote
An ounce of sauce covers a multitude of sins
Anthony Bordain
Timeline
Mindfullness and Movement in F&B Training - 12 hours
11-2022
Mindfullness in F&B Coaching - 18 hours
11-2022
Food and Beverage Manager
Hotel Harmony
09.2021 - Current
Food and Beverage Manager
Selina
04.2019 - 03.2020
Restaurant Manager
El Local
02.2018 - 10.2018
Specialization in Event Design And Event Planning - Management Science
U. Latinoamericana De Ciencia Y Tecnología
01.2017 - 12.2019
Events Manager
Restaurante Chateau 1525
04.2016 - 05.2017
Marketing Coordinator, Sales Agent
French Paradox
01.2011 - 03.2016
Professional Sommelier - Hospitality
Universitat Barcelona CEET
01.2009 - 01.2011
Associate of Arts - Business Management
Instituto Tecnológico De Costa Rica
01.2005 - 01.2006
Restaurant Manager
Mangiamo
01.2005 - 07.2010
Chef Degree - Culinary Arts
Instituto Nacional De Aprendizaje
01.2004 - 07.2005
Economics
Universidad De Costa Rica
01.2002 - 12.2005
Assistant Chef Degree - Culinary Arts
Instituto Nacional De Aprendizaje
01.2002 - 01.2003
High School Diploma -
Colegio Bilingual San Judas Tadeo
01.1997 - 01.2001
Basic principles of Nutrition
2004-01
Art and Science of Culinary Preparation
2004-01
Food Safety and HCCP
2004-02
Cicerone Certification Program
2017-03
Certified Food Handler
2019-07
Similar Profiles
Parviz RasulovParviz Rasulov
Front Desk Supervisor at Harmony HotelFront Desk Supervisor at Harmony Hotel
Mihret Dereje NegashMihret Dereje Negash
Restaurant Supervisor at Harmony HotelRestaurant Supervisor at Harmony Hotel
Mukesh KumarMukesh Kumar
Front Desk/Receptionist at Harmony Hotel & RestaurantFront Desk/Receptionist at Harmony Hotel & Restaurant