Alejandra Guzmán López
CAD Designer IV | 3D Orthodontic Treatment Specialist
Rohrmoser,
Summary
Experienced CAD Designer IV with over 4 years in 3D orthodontic treatment planning. Proven track record of exceeding productivity benchmarks and ensuring clinical precision in dental setups. Promoted through roles at Align Technology due to consistent excellence, leadership in training, and a meticulous approach to quality control. Fully bilingual (English/Spanish) and adept at leveraging digital dentistry tools to deliver top-tier patient outcomes.
Overview
5
5
years of professional experience
Work History
CAD Designer IV
Align Technology
03.2020 - Current
- Design 3D orthodontic treatments using Align's proprietary CAD software for clear aligners.
- Promoted to CAD Designer IV due to consistent performance, leadership, and accuracy in treatment planning.
- Serve as quality reviewer and inspector, ensuring clinical accuracy and adherence to orthodontic protocols.
- Conduct flash trainings to improve team performance, enhancing workflow and consistency.
- Maintain high production levels while exceeding quality metrics and contributing to continuous improvement initiatives.
Chat Agent / Customer Service Representative
Sykes
12.2019 - 03.2020
- Resolved technical and service inquiries for customers across North American markets.
- Earned consistent praise for empathy, efficiency, and product knowledge.
Education
Certificate - English
Centro Cultural Costarricense Norteamericano
La Sabana, San José 05.2001 -
High School Diploma -
CTP La Gloria
Puriscal, San José 05.2001 -
Skills
Orthodontic treatment design
Digital dentistry
Treatment planning and setup
Problem solving
Time management
Bilingual: English and Spanish
Production efficiency
Attention to detail
Timeline
CAD Designer IV
Align Technology
03.2020 - Current
Chat Agent / Customer Service Representative
Sykes
12.2019 - 03.2020
Certificate - English
Centro Cultural Costarricense Norteamericano
05.2001 -
High School Diploma -
CTP La Gloria
05.2001 -
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