Alejandro Herrera Chacón
.
Guadalupe,San José
Summary
Provided excellent orthodontic solutions at Align Technology Costa Rica through customized software, and achieved optimal results for patients. Skilled in project management and teamwork, and have a strong background in design implementation and multitasking.
Overview
6
6
years of professional experience
Work History
Set up Designer
Align Technology Costa Rica
Heredia, Provincia de Heredia
05.2021 - 07.2024
- Applied a customized software program in the development and design of orthodontic treatments approved by the orthodontist, achieving a Class 1 orthodontic occlusion.
- Participated in the development and implementation of objectives, policies, and priorities for manufacturing activities.
- Analyzed doctor behavior and feedback to optimize design and patient experience.
Customer Service Representative
SYKES
San Pedro, Provincia de San Jose
01.2019 - 05.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
No Degree - Business Administration
Universidad Autónoma De Centro América
San Jose, Costa Rica 05.2001 -
High School Diploma -
Centro Educativo El Carmelo
San Jose, Costa Rica 05.2001 -
Skills
Design implementation
Project Management
Teamwork skills
Multitasking
Attention to Detail
CAD design
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Full Professional
Timeline
Set up Designer
Align Technology Costa Rica
05.2021 - 07.2024
Customer Service Representative
SYKES
01.2019 - 05.2021
No Degree - Business Administration
Universidad Autónoma De Centro América
05.2001 -
High School Diploma -
Centro Educativo El Carmelo
05.2001 -
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