Alessandro Roverssi Aiza
Networking Engineer
San José ,SJ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of post-secondary education
12
12
Certifications
2
2
Languages
Work History
Internship Student
Fundación Omar Dengo
San José, San José
10.2021 - 12.2021
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Created VPN infrastructure and allowed for secure remote connections.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered services to customer locations within specific timeframes.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked with customers to understand needs and provide excellent service.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Colegio Técnico Profesional
San Isidro, Heredia 02.2018 - 12.2021
Average IT Technician in Networks - Networking
Colegio Técnico Profesional
San Isidro, Heredia 02.2018 - 12.2021
Skills
Operations support
Administrative tasks
Problem-solving
Recordkeeping
Presentations
Initiative
Database Management
Scheduling
Team collaboration
[English] language fluency
[Spanish] language fluency
Client Relationships
Talented leader
Outstanding communication skills
Strategic planning and analysis
Analytics
Certification
IT Essentials PC Hardware and Software
Timeline
Curso Básico Libre Office Calc
09-2022
CCNA R&S: Scaling Networks
12-2021
Partner: NDG Linux Essentials
11-2021
Internship Student
Fundación Omar Dengo
10.2021 - 12.2021
CCNA R&S: Routing And Switching Essentials
05-2021
Partner: NDG Linux Unhatched
04-2021
CCNA R&S: Introduction To Networks
10-2020
IT Essentials
02-2020
Curso Básico Libre Office Base
11-2019
CCNA1
11-2019
Curso Básico Libre Office Impress
10-2019
Curso Básico Libre Office Writer
06-2019
IT Essentials PC Hardware and Software
11-2018
High School Diploma -
Colegio Técnico Profesional
02.2018 - 12.2021
Average IT Technician in Networks - Networking
Colegio Técnico Profesional
02.2018 - 12.2021