Customer service professional with over two years of experience delivering high-quality support in dynamic environments. Demonstrated ability to resolve inquiries efficiently, process data accurately, and maintain strong customer relationships. Bilingual in English and Spanish, adept at remote work environments, and proficient in handling billing and data management inquiries. Seeking to contribute to a team-oriented organization where attention to detail and customer satisfaction are key.
Leadership
Organization
Communication
Bilingual: English (C1), Spanish (Native)
Fast Learner & Adaptable
Excellent Time Management
Client Engagement
Research abilities
Adaptability and Flexibility
Baisc Excel, Universidad Fidelitas