Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexa Mora

DevOPS Engineer
San Jose,SJ

Summary

Proven expertise in Cloud and software development with significant improvements in code deployment efficiency through automation with CI/CD pipelines for LLM architecture. Skilled in Bash and Python scripting using Agile development through contained applications in Kubernetes using Docker, excel in driving project success and enhancing productivity.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work History

AI LLM Technology Architecture

Accenture
06.2023 - Current
  • Prepared for, attended and provided accountability and oversight for cloud architectural and code review committee meetings throughout all stages for 5 different projects.
  • Continuous learning of new technologies depending on client needs.
  • Improved code deployment efficiency by automating processes with CI/CD pipelines.
  • Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
  • Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.

SSE Operations Support

Syniverse
07.2019 - 01.2023
  • Oversaw inventory management, ensuring optimal stock levels while minimizing waste and cost overruns by 7%
  • Implemented Agile methodologies in the team and automated legacy processes in 6 months.
  • Coordinated closely with other departments to ensure seamless integration of support services across the organization.
  • Reduced operational costs with effective resource allocation and budget management.

Scrum master, tool usage:
CMDB (BMC ADDM/REMEDY HP/UCMDB) and
CAPC/NETOPS

Software .NET Developer Analyst

Accenture
10.2018 - 07.2019
  • Contributed to successfully complete projects by meeting deadlines and adhering to best practices in .NET development.
  • Reduced software bugs by conducting thorough unit testing and debugging, ensuring a smooth user experience.
  • Worked closely with product owners to gather requirements and translate them into functional specifications for development purposes.
  • Tools: .NET, C#, IIS, Ajax, HTML5, CSS3

Application Support Specialist

Fiserv
10.2016 - 07.2018
  • Coordination of implementation projects with Nautilus Product for USA banks and credit unions. Final user training about the product usage.

Tools: Nautilus, Networking, IIS, Ticketing systems

Education

Bachelor - Systems Engineering

Universidad Fidelitas
San José, Costa Rica
01.2017 - Current

Technical Degree - Software Development And Design

Colegio Tecnico Profesional De Calle Blancos
San José, Costa Rica
05.2001 -

Skills

Bash and Python Scripting

AWS, Azure Cloud services

Docker and Kubernetes

Agile Development

Elasticsearch, Opensearch Engines

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working

Timeline

AI LLM Technology Architecture

Accenture
06.2023 - Current

SSE Operations Support

Syniverse
07.2019 - 01.2023

Software .NET Developer Analyst

Accenture
10.2018 - 07.2019

Bachelor - Systems Engineering

Universidad Fidelitas
01.2017 - Current

Application Support Specialist

Fiserv
10.2016 - 07.2018

Technical Degree - Software Development And Design

Colegio Tecnico Profesional De Calle Blancos
05.2001 -
Alexa MoraDevOPS Engineer