Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Acker

Bartender
Wisconsin

Summary

Dynamic professional with expertise in sales and marketing,. Proven track record in strategic planning and client relationship management, enhancing brand visibility. Strong leadership and communication skills foster team success and customer satisfaction. Adept in digital marketing and data analytics, driving business growth and innovation.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Bowlero
08.2023 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
  • Mentored junior bartenders in advanced mixology techniques, elevating their skills within the industry''s competitive landscape.

Sales and Marketing Manager

TitleTown Pest Pros
03.2020 - 08.2023
  • Analyzed sales and marketing data for improved strategies.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Led a high-performing sales team, providing coaching and ongoing support to ensure success.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Conducted market research to identify trends and adjust marketing strategies accordingly.
  • Built relationships with customers and community to establish long-term business growth.

Head of Landscape, Maintenance, and Construction

Anderson Landscaping Inc
01.2017 - 03.2020
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Identified and resolved construction issues promptly to prevent delays.
  • Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
  • Communicated daily with vendors to keep project fully operational.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.

Education

High School Diploma -

West De Pere High School
De Pere WI
05.2001 -

Skills

Beverage preparation

Payment processing

Suggestive selling

Food service

Customer service

Classic cocktails

Handling difficult customers

Customer service expertise

Hospitality service expertise

Team player attitude

Team training and development

Performance improvement

Salesmanship

Sales expertise

Proficient in mixology

Sales planning

Client relationship management

Sales reporting

Market research

Strategic planning

Order management

Social media marketing

Digital marketing

Social media platforms

Budgeting and allocation 

Data analytics

Budget administration

Certification

Bartenders License

Timeline

Bartender

Bowlero
08.2023 - Current

Bartenders License

01-2023

Sales and Marketing Manager

TitleTown Pest Pros
03.2020 - 08.2023

Head of Landscape, Maintenance, and Construction

Anderson Landscaping Inc
01.2017 - 03.2020

High School Diploma -

West De Pere High School
05.2001 -
Alexander Acker Bartender