Alexandra Sánchez

• Facilitate blog fulfillment for 100+ accounts, ensuring timely posting within indicated SLAs (service level agreements).
• Manage content assignments with freelancer writers and editors to ensure deadlines are met and optimized efficiently in editorial workflow.
• Produce quality blog content for health care providers based on editorial and style guidelines.
• Complete content fulfillment tasks via Salesforce, adhering to internal goals and deadlines.
• Resolve all customer content requests and ensure customer satisfaction through feedback surveys.
• Attend and engage in weekly team meetings as well as quarterly department meetings.
• Use communication skills to collaborate with other teams (including Onboarding Managers and Digital Marketing Specialists) and guide pre-launch and post-launch blog content creation.

Responsible for uploading, editing, and publishing online content on WordPress, including multimedia management
Fact checks and verifies information and research Coordinator of design and manage online weekly online content agenda while keeping track of Google indexing

Responsible for following SEO techniques to improve search engine ranking
Coordinate writers' commission requests to complete much-complicated work

Translate material utilizing style guides and brand requirements
Edit and proofread translated material Coordinated a customized translation system Responsible of translated political campaign documents for a local government

Responsible for the creation and implementation of medical glossaries
Responsible for facilitating communication between medical students and patients