Alexandria Ratayczak
Greenfield,WI
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
39
39
years of professional experience
Work History
Medical Receptionist
Retina & Vitreous Consultants
Milwaukee, WI
05.2018 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Medical Receptionist & Medical Assistant
DR. Santiago Sy/ Greenfield Pediatrics
Greenfield, WI
05.2006 - 12.2017
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Cashier Assistant & Price Coordinator
KOHLS FOOD STORE
Milwaukee, WI
11.1984 - 08.1999
- Provided accurate cash register operations, including accepting payments and providing change.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Maintained accurate records of all transactions involving pricing activities.
- Greeted customers and provided assistance in locating items.
Education
Medical Assistant Certification - Administrative & Basic Clinical Work
Concordia University
Milwaukee, WI06-2005
Skills
- Paperwork coordination
- Payment Collection
- Petty cash management
- Front Desk Operations
- Microsoft Office
- Patient Registration
- Telephone Etiquette
- Documentation
- Co-payment collection
- Patient Scheduling
- HIPAA Compliance
- Appointment Scheduling
- Patient callbacks
Timeline
Medical Receptionist
Retina & Vitreous Consultants
05.2018 - Current
Medical Receptionist & Medical Assistant
DR. Santiago Sy/ Greenfield Pediatrics
05.2006 - 12.2017
Cashier Assistant & Price Coordinator
KOHLS FOOD STORE
11.1984 - 08.1999
Medical Assistant Certification - Administrative & Basic Clinical Work
Concordia University
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