Alfredo Zúñiga Montero
Naturalist Tour Guide
La Fortuna,Alajuela
Summary
I am a person who speaks honestly, passionate about nature and the culture of the country, easy to socialize in a new environment, organized and punctual to complete tasks, seek personal and work improvement at all possible times.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Tour Leader
G Adventures
10.2023 - Current
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Ensured timely communication with clients before, during, and after tours to address any questions or concerns they had.
- Organized engaging cultural activities for clients during tours, promoting immersion in local customs and traditions.
- Coordinated transportation arrangements within destination countries for seamless transitions between tour stops.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Provided informative commentary on historical sites visited during tours, enriching client understanding of destination history and significance.
Tour Guide
Quercus Travel
11.2023 - Current
- Provided excellent customer service during tours interactions such as answering questions.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Facilitated memorable experiences for diverse groups or families to different ages.
- Adapted tours to accommodate varying physical abilities, ensuring inclusive and enjoyable experience for all guests.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Demonstrated superior professionalism while interacting with customers and vendors.
Tour Guide
Costa Rica Traluxu Experiences
03.2022 - 10.2023
- Mainly outsourcing for Nayara Resorts.
- Birding hikes in different Costa Rican life zones.
- Night expeditions, looking for nocturnal animals.
- Leading and guiding groups from 5 to 12 people in La Fortuna attractions and surroundings.
- Authentic Costa Rican family cooking class.
Naturalist Guide
La Tirimbina Biological Reserve
12.2020 - 04.2021
- Students educational programs for local’s and visitor’s.
- Natural and historical hikes in the Sarapiquí’s rain forest area.
- History and tasting of the Costa Rican and world's chocolate.
Education
Bachelor in Sustainable Tourism Management -
Instituto Tecnológico De Costa Rica
San Carlos12-2020
Tour Guide Diploma -
Instituto Nacional De Aprendizaje
San Carlos12-2019
Recreation And Tourism Diploma -
Universidad Nacional De Costa Rica
Heredia, Costa Rica12-2014
Executive English For Services -
Instituto Nacional De Aprendizaje
San Carlos, Costa Rica12-2013
Skills
Exceptional communication
Problem-solving aptitude
Problem-solving abilities
Professionalism
Local history
CPR and first aids certificated
Driver license B1, Costa Rica
Timeline
Tour Guide
Quercus Travel
11.2023 - Current
Tour Leader
G Adventures
10.2023 - Current
Tour Guide
Costa Rica Traluxu Experiences
03.2022 - 10.2023
Naturalist Guide
La Tirimbina Biological Reserve
12.2020 - 04.2021
Bachelor in Sustainable Tourism Management -
Instituto Tecnológico De Costa Rica
Tour Guide Diploma -
Instituto Nacional De Aprendizaje
Recreation And Tourism Diploma -
Universidad Nacional De Costa Rica
Executive English For Services -
Instituto Nacional De Aprendizaje
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