ALISON BORGERS PIZARRO
SALES AND CUSTOMER SERVICE
Garabito,Puntarenas
Summary
Multilingual and customer-oriented professional with over a decade of experience in luxury hospitality, sales advising, and client services. Fluent in Spanish and English, with a proven ability to connect with diverse clientele and deliver high-quality service. Recognized for being proactive, reliable, and adaptable, with excellent communication and problem-solving skills. Currently pursuing academic studies in Law and English Teaching to further enhance professional versatility.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
COSTUMER AND SALES ADVISOR
Crate & Barrel
05.2025 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
BARTENDER
Four Seasons
11.2017 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
SERVER
Casa Conde Beach Front Hotel
01.2015 - 01.2017
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
EVENT PROGRAMMER
Club Oasis
01.2014 - 12.2014
- Reduced system errors and improved reliability through rigorous debugging processes.
- Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
- Identified opportunities for process improvement, leading to a more efficient development cycle.
COSTUMER SERVICE
Minimarket YA
01.2012 - 01.2014
- Improved customer service rankings by resolving issues quickly and accurately.
- Elevated customer satisfaction through followup and enthusiastic customer service.
Education
BACHELOR DEGREE - LAW
Universidad Latina
03.2023 - Current
Bachelor's Degree - ENGLISH TEACHING
Universidad Latina
05.2023 - 06.2023
SOMMELIER - Internacional
WSET
03.2014 - 01.2016
TECHNICIAN IN CONVERSATIONAL ENGLISH - FOR THE COMMERCIAL SECTOR
INA
01.2016 - 02.2016
TECHNICIAN IN COSTUMER SERVICE - undefined
INA
01.2016 - 02.2016
Skills
Upselling strategies
Personal Information
Nationality: costarricense
Skills
Advanced English C1, Spanish Native, proactive, serious, educated, responsible, persevering, adaptable, ability to work in a team, ability to work under pressure
Timeline
COSTUMER AND SALES ADVISOR
Crate & Barrel
05.2025 - Current
Bachelor's Degree - ENGLISH TEACHING
Universidad Latina
05.2023 - 06.2023
BACHELOR DEGREE - LAW
Universidad Latina
03.2023 - Current
BARTENDER
Four Seasons
11.2017 - 03.2025
TECHNICIAN IN CONVERSATIONAL ENGLISH - FOR THE COMMERCIAL SECTOR
INA
01.2016 - 02.2016
TECHNICIAN IN COSTUMER SERVICE - undefined
INA
01.2016 - 02.2016
SERVER
Casa Conde Beach Front Hotel
01.2015 - 01.2017
SOMMELIER - Internacional
WSET
03.2014 - 01.2016
EVENT PROGRAMMER
Club Oasis
01.2014 - 12.2014
COSTUMER SERVICE
Minimarket YA
01.2012 - 01.2014
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