Summary
Overview
Work History
Education
Skills
Certification
Timeline

Allison Rojas Moya

Customer Service And Logistics Professional
Alajuela ,Palmares

Summary

Dynamic Customer Service Representative with a proven track record at Cía. Carbachez E Hijos E.I.R.L., adept at resolving conflicts and enhancing customer satisfaction. Skilled in active listening and complaint resolution, I foster loyalty and retention through empathetic interactions, ensuring a positive experience and repeat business.

Overview

1
1
year of professional experience
1
1
Certification
2
2
Languages

Work History

Customer Service Representative

Cía. Carbachez E Hijos E.I.R.L.
05.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Resolved conflicts efficiently, maintaining a calm demeanor in stressful situations.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Liceo Experimental Bilingüe De Palmares , Palmares,Alajuela
12.2022

Skills

Customer service

Certification

Logic of programming: Introduction with JavaScript

Timeline

Logic of programming: Introduction with JavaScript

08-2025
Customer Service Representative - Cía. Carbachez E Hijos E.I.R.L.
05.2024 - Current
Liceo Experimental Bilingüe De Palmares - ,

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Allison Rojas MoyaCustomer Service And Logistics Professional