Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Ana Alvarez Vargas

Mercedes ,Heredia

Summary

Versatile professional with expertise in property management, HR, and educational support. As Property Manager, enhanced tenant satisfaction through effective issue resolution. Experienced as an Instructional Assistant, fostering inclusivity and positive student interactions. In HR, skilled in recruitment, compliance, and onboarding, including the Central America Integration Program. Successfully coordinated training initiatives and communication strategies to boost employee engagement and streamline operations.

Overview

22
22
years of professional experience

Work History

Property Manager – Family Business

España Santa María S.A.
08.2013 - Current
  • Managed tenant complaints and repair services to enhance satisfaction.
  • Oversaw lease agreements, ensuring compliance with regulations and protecting landlord and tenant interests.
  • Collaborated with legal counsel to resolve disputes.


Instructional Assistant

Beaverton School District
03.2007 - 06.2013
  • Promoted a culture of respect and inclusion within thel group, fostering positive relationships among students from diverse backgrounds.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Collaborated with classroom teachers to design engaging lessons aligned with state and curriculum objectives.

Human Resources Coordinator

Philip Morris International
05.2004 - 04.2006
  • Developed targeted interview questions for thorough candidate evaluations aligned with company values.
  • Ensured HR compliance and maintained accurate records for audits.
  • Designed the Central America Integration Program to streamline onboarding.
  • Coordinated logistics for training sessions, ensuring a seamless experience.
  • Managed internal communications to promote transparency and engagement.
  • Negotiated with suppliers for optimal pricing, achieving cost savings while enhancing service quality.

Change Management Team Member

Philip Morris International
09.2003 - 04.2004
  • Developed communication strategies to boost productivity during the SAP rollout in six countries, ensuring clarity and engagement.
  • Coordinated training initiatives for employee certification and provided support to help them master the new system before the "Go Live."

Human Resources Assistant

Philip Morris International
05.2003 - 08.2003
  • Collaborated with the Central America HR Director to streamline regional HR operations and ensure compliance for expatriates and executives.
  • Provided administrative support in Nicaragua and Honduras to enhance employee experience.
  • Managed employee insurance and medical benefits, guiding claims processes and addressing inquiries.
  • Monitored life insurance and medical coverage, ensuring timely communication.
  • Executed weekly internal communications to promote engagement and alignment across teams.

Education

BBA - Marketing - Licenciatura

Universidad Internacional De Las Americas
San Jose - Costa Rica

Skills

  • Recordkeeping
  • Maintains confidentiality
  • Employee Relations

Languages

Spanish
Native language
English
Advanced
C1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Property Manager – Family Business

España Santa María S.A.
08.2013 - Current

Instructional Assistant

Beaverton School District
03.2007 - 06.2013

Human Resources Coordinator

Philip Morris International
05.2004 - 04.2006

Change Management Team Member

Philip Morris International
09.2003 - 04.2004

Human Resources Assistant

Philip Morris International
05.2003 - 08.2003

BBA - Marketing - Licenciatura

Universidad Internacional De Las Americas

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Ana Alvarez Vargas