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I am a dedicated and tech-savvy IT professional with a passion for problem-solving and innovation. With a Diploma in Computer Networking from the Central University of Technology, I bring a strong foundation in troubleshooting, networking, and server administration. I am certified in Cisco technologies and proficient in Microsoft 365, making me well-equipped to handle diverse IT challenges. My experience in IT support, logistics, and customer service has helped me develop adaptability, teamwork, and effective communication skills. I thrive in dynamic environments where I can apply my analytical thinking and creativity to optimize systems and processes. Always eager to learn and grow, I am ready to contribute to a forward-thinking organization.

Experienced with diagnosing and resolving hardware and software issues promptly and effectively. Utilizes advanced technical knowledge to ensure seamless operations and minimize downtime. Strong understanding of network configurations and cybersecurity protocols.
Diligent IT specialist with solid foundation in troubleshooting and resolving complex technical issues. Proven track record of enhancing system performance and providing exceptional user support. Demonstrated ability in network management and software installation.

In my academic journey, I have consistently pursued excellence, dedicating myself to acquiring knowledge and skills that have profoundly shaped me, both personally and professionally. As a seasoned specialist in 𝐀𝐈 𝐚𝐧𝐝 𝐦𝐚𝐜𝐡𝐢𝐧𝐞 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 , I've honed my expertise through a combination of theoretical learning and hands-on project experiences. Grounded in computer science fundamentals and driven by an unwavering passion for innovation, I've effectively applied my knowledge to conceive and deliver the cutting edge solutions and applications in these domains.

Dynamic professional with a positive attitude and proven teamwork skills at ICU Medical Infusion Systems. Adept at problem-solving and fostering effective relationships, I excel in fast-paced environments, demonstrating adaptability and a commitment to customer service. Recognized for supporting team success while maintaining a friendly and collaborative atmosphere.

Computer Science graduate from the University of Wisconsin–Milwaukee, a Carnegie R1 Research University recognized for its high research activity and interdisciplinary innovation. Eager to apply my academic foundation, project experience, and problem-solving skills to kickstart a career in software development, data science, or related technical roles. Passionate about continuous learning and contributing to impactful, technology-driven solutions.

Ana Picado Láscarez

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IT Support Assistance (TCU)

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IT Support Assistance (TCU)

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