Summary
Work History
Timeline
Overview
Education
Skills
Work Preference
AdministrativeAssistant
Ana Ruth Vega Vargas

Ana Ruth Vega Vargas

Customer Service
Moravia,San José

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly communicative with more than 10 years of expertise. An action-oriented professional with skills in processing Office 365. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets.

Work History

Customer Service Representative

RACSA
San José, San José
Jun.2013 - Dec.2023

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Collaborated with team members to develop best practices for consistent customer service delivery.

Timeline

Customer Service Representative

RACSA
Jun.2013 - Dec.2023

Administrative Assistant

UTC
Jan.2010 - Dec.2010

CCCN

Centro Cultural Costarricense Norteamericano
Jan.2005 - Dec.2006

Overview

11
11
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Education

Administrative Assistant

UTC
San José
Jan.2010 - Dec.2010

CCCN

Centro Cultural Costarricense Norteamericano
San José
Jan.2005 - Dec.2006

Skills

  • Customer Service Excellence
  • Windows Operating System
  • Microsoft Office 365
  • Customer Consulting
  • Administrative Support

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balance
Ana Ruth Vega VargasCustomer Service