Ancagua Cruz Rivera
English Philologist
Heredia, Costa Rica
Summary
Experienced in English language with a strong background in teaching, translation, interpretation, and linguistic quality assurance for major brands and companies. Specialized in professional, academic, scientific, and medical English. Created and produced radio programs on English teaching and conducted research in lexicography and specialized terminology for translation projects. Highly skilled in delivering tailored English language services to meet diverse professional and educational needs.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Language Lead
Lionbridge
12.2020 - 08.2024
- Created and managed clinical-trial translation projects.
- Collaborated with fellow interns for efficient project completion and higher quality translations.
- Enhanced translation accuracy by proofreading and editing translated materials.
- Maintained open lines of communication with project managers, ensuring timely updates on project progress and potential challenges.
- Developed strong relationships with clients by providing excellent customer service and addressing their translation needs promptly.
- Ensured client satisfaction by delivering high-quality translations that met or exceeded expectations while adhering to established guidelines.
Translator
Cosmology Research Project, UCR
01.2021 - 01.2023
- Translated cosmology articles for scientific magazines.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for its readers.
- Ensured high-quality translations by rigorously proofreading and editing documents.
- Contributed to international research efforts by translating scientific studies and reports.
Spanish-English Interpreter
Voiance by Cyracom
05.2019 - 12.2020
- Provided interpretation services to medical, financial, legal industries and others.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
Producer, editor and radio speaker
Radio E, Proyecto CONTRASTES, UCR
01.2018 - 12.2019
- Worked in the radio programme English Capsule teaching English and recorded all needed material to produce its content.
- Presented production ideas and determined creative scenarios for production and delivery.
- Oversaw post-production processes, including editing and sound mixing, to ensure a polished final product.
English Teacher
Censa Costa Rica
01.2018 - 05.2019
- Taught ludic and dynamic classes to adults and teenagers.
- Developed innovative lesson plans to engage students in English language learning.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
Researcher and editor
Research Project from the UCR about Lexicography and Terminology
01.2016 - 12.2017
- Created several types of possible translations of specialized vocabulary regarding studies related to the human movement.
- Gathered and organized information for research purposes.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
Fraud Analyst
Foundever
01.2016 - 12.2017
- Provided customer service to Capital One Bank in the fraud department.
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
Education
Master's Degree - English Literature
Universidad de Costa Rica
01.2019 - Current
Bachelor's Degree - Fine Arts
Universidad Nacional de Costa Rica
01.2020 - Current
Bachelor's Degree - English
Universidad de Costa Rica
01.2013 - 05.2017
Lean Six Sigma
01.2022 - 05.2022
Skills
Analytical and critical thinking
Ability to communicate in multicultural environment
Ability to fulfill philological research
Organizational abilities
Quality Assurance Practices
Software localization
Proofreading abilities
Language Teaching
Localization knowledge
Language Research
Linguistic Analysis
Voice-over talent
Translation Expertise
Medical Translation
Multilingual Proficiency
Terminology Management
Transcription Services
Scientific translation
Transcreation services
Medical interpreting
Training and mentoring
Teamwork and Collaboration
Documentation abilities
Industry-Specific Knowledge
Telephone interpreting
Student-Centered Learning
English for Specific Purposes
Group and individual instruction
Editing and proofreading
Individualized Learning Plans
Teacher Training
Timeline
Lean Six Sigma
01.2022 - 05.2022
Translator
Cosmology Research Project, UCR
01.2021 - 01.2023
Language Lead
Lionbridge
12.2020 - 08.2024
Bachelor's Degree - Fine Arts
Universidad Nacional de Costa Rica
01.2020 - Current
Spanish-English Interpreter
Voiance by Cyracom
05.2019 - 12.2020
Master's Degree - English Literature
Universidad de Costa Rica
01.2019 - Current
Producer, editor and radio speaker
Radio E, Proyecto CONTRASTES, UCR
01.2018 - 12.2019
English Teacher
Censa Costa Rica
01.2018 - 05.2019
Researcher and editor
Research Project from the UCR about Lexicography and Terminology
01.2016 - 12.2017
Fraud Analyst
Foundever
01.2016 - 12.2017
Bachelor's Degree - English
Universidad de Costa Rica
01.2013 - 05.2017