André Protti
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination, and file management. Detail-oriented team player with strong organizational skills. Offering over 9 years of experience assisting high-achieving executives. A track record of supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
Work History
Executive Assistant
McKinsey
San José
06.2021 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and coordinating travel arrangements to optimize time.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Updated and maintained confidential databases and records.
Junior Business Presentation Specialist
McKinsey
San José
04.2020 - 06.2021
- Collaborated with cross-functional teams to ensure cohesive branding and messaging across various presentation materials.
- Analyzed data visualization best practices and applied them to complex datasets, resulting in clear visuals that facilitated decision-making processes for stakeholders.
- Led initiative to standardize company-wide presentation formats, ensuring brand consistency across all departments.
Trade Marketing Internship
FIFCO
Heredia
01.2019 - 04.2020
- Implement sales strategies at the point of purchase for clients
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted comprehensive market research to gain insights into consumer behaviors and competitor activities, informing strategic decisions.
Valuation Assistant
MAECRE / Colliers
Escazú
01.2017 - 12.2018
- Preparation of multiple real estate property reports.
- Assisted in data entry for residential reviews of appraisals and evaluations.
- Demonstrated strong attention to detail when entering critical property data into specialized software systems used for complex appraisal calculations.
Collections Representative
Thermo Fisher Scientific
Heredia
01.2016 - 12.2016
- Processed invoices and managed cash applications.
- Reduced account delinquency rates by educating customers on financial planning and offering tailored solutions for debt repayment.
Customer Service Executive
Photobooth C.R.
Remote
12.2015 - 01.2016
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
- Managed event logistics and operations.
Education
Bachelor of Business Administration - Business Administration And Management
UNAM
San Pedro01.2026
High School Diploma -
Saint Mary High School
Guachipelín, Escazú12.2015
Skills
- Leadership skills
- Quick learner
- Team player
- Time and calendar management
- Multitasking ability
- Organized and self-directed
- Effective communication
- Strong Problem Solver
Languages
Spanish
Native language
English
Proficient
C2
Accomplishments
- Achieved an "strong" rating throughout the working years in McKinsey & Company.
- Project Coordinator for "Casa 2:42" in the development of a Summer Camps and social activities/events.
References
- Israel Vargas, CEO at Photobooth CR, +506 8845-6416
- Laura Vargas, Social Media at Photobooth CR, +506 8735-4818
- Daniel Moya, Team Lead at MAECRE, +506 8569-2880
- Fabiola Sanchez, Executive Assistant at McKinsey, +506 8884-4122
Timeline
Executive Assistant
McKinsey
06.2021 - Current
Junior Business Presentation Specialist
McKinsey
04.2020 - 06.2021
Trade Marketing Internship
FIFCO
01.2019 - 04.2020
Valuation Assistant
MAECRE / Colliers
01.2017 - 12.2018
Collections Representative
Thermo Fisher Scientific
01.2016 - 12.2016
Customer Service Executive
Photobooth C.R.
12.2015 - 01.2016
Bachelor of Business Administration - Business Administration And Management
UNAM
High School Diploma -
Saint Mary High School