Andrew Dinh
Pflugerville,Texas
Summary
Dedicated, self-motivated, and trusted individual who consistently exceeds expectations in all job undertakings. Possessing a strong sense of integrity, tasks are approached with professionalism and accuracy. Effective multitasker, adept at handling multiple responsibilities simultaneously to ensure efficient completion of each task.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber
09.2018 - 12.2023
- Followed all relevant traffic laws and proper safety procedures and protocols to operating vehicles when working
- Utilized GPS to maintain course to stay on schedule
- Maintained professional and friendly demeanor during active with passengers to uphold company reputation
- Communicate with passengers confirming their destination to provide excellent service with high rating of 4.98
- Accepting 15+ requests (passengers) in 8 hours a night
- Response time picking up each passenger is 5 minutes to 15 minutes and duration for each trip can last 5 minutes to 45 minutes
- Upheld high standards of professionalism and discretion when working with high-value clients
Level 3 Soldering Technician
Avant Technology
10.2013 - 09.2015
- Performed troubleshooting to correct computer hardware and software malfunctions
- Used diagnostic tools to identify hardware failures and replace non-functional components
- Repairing and building advanced DRAM memory modules for brands including DELL and CISCO
- Repairing each module could last 10 minutes and more advanced modules could last 30 minutes with 99% success rate
Education
Associate Degree - Technology Electronics Technology
Southwest School of Electronics
Austin, TX12.2001
High School Diploma -
Continental Academy
Miami, FL09.2000
Skills
- Typing 50 wpm
- Detail-oriented
- Multitasking
- Remote Call Center Agent Training
- Team player
- Computer skills
- Problem resolution
- Adherence
- Professional work ethic
- Customer Service
- Case Management
- Experience with youth
Certification
NTI@Home training, 01/01/17
Timeline
Uber Driver
Uber
09.2018 - 12.2023
Level 3 Soldering Technician
Avant Technology
10.2013 - 09.2015
High School Diploma -
Continental Academy
Associate Degree - Technology Electronics Technology
Southwest School of Electronics
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