Andrew Smith
California,US
Summary
Dynamic sales professional with a proven track record at AstraZeneca Pharmaceuticals, enhancing regional sales through strategic marketing and strong relationship building. Skilled in cash handling and goal-oriented approaches, achieving significant market share growth. Expert in leveraging hard and soft skills to exceed sales objectives and foster long-term business relationships.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Assistant
Intel
01.2003 - 02.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Processed transactions accurately while maintaining a high level of customer service.
- Managed efficient cash register operations.
Sales Officer
IBM
02.2000 - 04.2021
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth.
- Boosted sales performance by identifying and targeting high-potential leads.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
Regional Sales Manager
AstraZeneca Pharmaceuticals
01.2005 - 02.2012
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Master of Science - Sales
University of London
London05-1997
MBA - Accounting
University of Philadelphia
Philadeplhia, US01-1994
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Certification
- Certified Sales Professional (CSP) - Manufacturers' Representatives Educational Research Foundation (MRERF).
- Retail Management Certificate - Western Association of Food Chains (WAFC).
- Customer Service and Sales Certification - National Retail Federation (NRF).
- Loss Prevention Certified (LPC) - Loss Prevention Foundation.
- Loss Prevention Qualified (LPQ) - Loss Prevention Foundation.
- Certified Retail Manager (CRM) - American Management Association.
Languages
English, French, German
Native language
Arabic
Upper intermediate
B2
English
Proficient
C2
Spanish
Elementary
A2
German
Advanced
C1
Timeline
Regional Sales Manager
AstraZeneca Pharmaceuticals
01.2005 - 02.2012
Sales Assistant
Intel
01.2003 - 02.2024
Sales Officer
IBM
02.2000 - 04.2021
Master of Science - Sales
University of London
MBA - Accounting
University of Philadelphia
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