Andrey Calderon
San José, CR,SJ
Summary
Professional with 7 years of experience in HR, complemented by experience in Workplace Services and Office Operations. Strong moral values and a commitment to teamwork and collaboration. Adaptable in dynamic environments, open to feedback, and a proactive problem solver. Eager to meet new people and embrace challenges to make work engaging.
Overview
8
8
years of professional experience
Work History
Office Coordinator
SurveyMonkey
Heredia, Costa Rica
01.2025 - 06.2026
- Coordinated the day-to-day operations of the Costa Rica office, partnering with cross-functional stakeholders, vendors, and coworking space management to ensure a seamless workplace experience.
- Managed employee access badges, parking cards, and parking validations, including issuance, replacements, and access updates.
- Managed office supplies, pantry operations, and workplace amenities, ensuring essential supplies and refreshments were consistently available.
- Planned and coordinated employee engagement initiatives, volunteer activities, team events, and seasonal celebrations.
- Coordinated meeting logistics, conference room scheduling, and internal office communications.
- Managed event budgets, processed invoices, and reconciled office-related expenses.
- Managed employee requests through Zendesk, providing timely workplace and facilities support.
- Established and documented Standard Operating Procedures (SOPs) for the Costa Rica office, creating foundational workflows.
- Designed and implemented inventory trackers, improving inventory visibility and purchasing planning.
People Operations Specialist
Servicenow
Heredia, Costa Rica
03.2024 - 10.2024
- Work closely with recruitment coordinators to support them in completing their tasks such as Interview Scheduling, Background Check Verification, Immigration & Relocation Processes and Offer Audit & Extension.
- Assign requisitions to Recruiters & Coordinators.
- Responsible for training new recruiting coordination team members.
- Maintained recruiting coordination training and process documents (SOPs & KBs) to ensure accuracy.
- Be a backup for the Recruiting Coordination Manager when required.
Talent Acquisition Coordinator
TD Synnex
San Jose, Costa Rica
11.2021 - 03.2024
- Schedule interviews with recruiters and hiring managers via Phone Call, Outlook, Teams and Zoom.
- Managed background check processes and verified I-9 documentation, ensuring compliance with company policies and U.S. employment regulations.
- Managed the job posting process by publishing, updating, and closing job requisitions across the ATS and external job boards.
- Facilitated new hire orientation to contribute to seamless onboarding experiences.
- Generated key recruitment metrics, including weekly and daily reports on recruitment activities.
- POC for Employee Referral Program and ensured compliance with HR policies and procedures.
- Point of contact for the candidate for updates, feedback, and queries.
- Participated in job fairs, effectively screening and recruiting candidates.
Talent Care Advisor
IBM
Heredia, Costa Rica
11.2018 - 10.2021
- Manage internal and external candidate's information as well as their interviews and work policies.
- Schedule interviews with recruiters and hiring managers via Phone Call, Outlook, Teams, HireVue & Webex
Point of contact for the candidate for updates, feedback, and queries. - Help recruiters with offer checklists.
- Work as OQS agent for offer approvals.
- Manages Employee Referral Program.
- Assigned as trainer/coach for new hires and a point of contact for the leaders.
Education
Bachelor's Degree - Advertising
Universidad Internacional De Las Americas
12-2026
High School Diploma -
Angel High School
12-2013
Skills
- Office & Workplace Operations
- Facilities & Vendor Coordination
- Inventory & Supplies Management
- Budget Tracking & Administrative Support
- SOP Development & Process Improvement
- Employee Experience & Office Support
- Event & Meeting Coordination
- Ticketing Systems (Zendesk & Servicenow)
- Access & Office Logistics Management Stakeholder & Service Provider Coordination
Timeline
Office Coordinator
SurveyMonkey
01.2025 - 06.2026
People Operations Specialist
Servicenow
03.2024 - 10.2024
Talent Acquisition Coordinator
TD Synnex
11.2021 - 03.2024
Talent Care Advisor
IBM
11.2018 - 10.2021
Bachelor's Degree - Advertising
Universidad Internacional De Las Americas
High School Diploma -
Angel High School