Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Work Preference
Timeline
AccountManager
Andrey Rivera

Andrey Rivera

Talent Acquisition Manager
Alajuela,Alajuela

Summary

With over 8 years of hands-on experience in HR, recruitment, and management, specializing in end-to-end talent acquisition and general HR operations. Expertise spans the design, implementation, and oversight of comprehensive programs tailored to attract, develop, and retain top-tier candidates, alongside managing core HR functions that support employee lifecycle and compliance.

As a Talent Acquisition Manager, responsible for crafting and executing recruitment strategies aligned with organizational objectives to drive sustainable growth. This role involves cultivating a robust talent pipeline to ensure a steady influx of high-caliber professionals ready to meet evolving organizational needs. Through proactive candidate engagement, strategic networking, and diverse recruitment channels, consistently identifying and connecting with talent who enhance the company’s capabilities.

In the HR Generalist capacity, adept at overseeing onboarding, employee relations, performance management, and compliance, with a strong foundation in Costa Rican labor law. Focused on fostering a supportive, compliant workplace culture that aligns with organizational values.

Additionally, proficiency in tracking and analyzing recruitment and HR metrics—such as time-to-hire, cost-per-hire, employee engagement, and retention rates—ensures a data-driven approach to refining processes for greater efficiency and effectiveness. A track record characterized by a strategic vision, operational expertise, and unwavering commitment to securing and supporting top talent essential to organizational success

Overview

8
8
years of professional experience
1
1
year of post-secondary education
2
2
Languages
3
3
Certificates

Work History

Global Administrative Manager

IBM
05.2024 - Current
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Facilitated successful cross-departmental collaborations, fostering positive working relationships between team members.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Created reports, presentations and other materials for executive staff.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.

Talent Acquisition Manager

IBM
12.2022 - 05.2024
  • Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
  • Improved company branding efforts by developing compelling content for career websites and social media channels that highlighted organizational culture and values.
  • Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Accountable for the service delivery to the assigned area of the account, delivering to client SLAs, monthly and quarterly business metrics
  • Partners with the Delivery Project Executive to ensure effective client stakeholder management
  • Consults with the Delivery Project Executive and the client to identify service/system/process/experience enhancements necessary to better align the solution with their desired business outcomes
  • Responsible for the day-to-day management and direction of the Talent Acquisition Partners and on-site Recruitment Specialists.
  • Review and approval of the direct reports KPIs for performance and variable compensation (performance-related bonuses)

Senior Talent Acquisition Partner

IBM
04.2022 - 11.2022
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Organized successful career fairs and networking events targeting specific industries or skill sets in alignment with company objectives.
  • Streamlined recruitment processes for increased efficiency, resulting in reduced time-to-fill for open positions.
  • Enhanced talent pipeline by implementing proactive sourcing strategies and identifying top-tier candidates through various channels.
  • Responsible for end-to-end recruitment cycle of the of the business unit ensuring you conduct strategic planning, attraction, sourcing, selection, and conversion of candidates for both specific requisitions, building a diverse pipeline of highly skilled resources, effectively managing candidate relationships, and selling IBM as an employer of choice all to ensure the right talent is available when needed.
  • Handle recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, follow up till the candidate joins.
  • Created and delivered HR training sessions to staff, managers and executives.

Talent Acquisition Recruiter

Lionbridge
10.2021 - 01.2022
  • Evaluated and optimized recruitment processes by analyzing data and seeking continuous improvement opportunities.
  • Developed and monitored employee recognition programs.
  • Collaborated with HR leadership regarding candidate salary determinations.
  • Assisted with writing job postings and job descriptions for boards.
  • Partner with Leaders, Hiring Managers and HR Buisness Partners understand role requirements, set clear expectations and implement effective recruiting plans to hire great people.

AI Senior Recruiter

Transperfect
09.2020 - 10.2021
  • Resource large volume of participants and potential employees for several projects related to AI technology and the localization market, as well as support them through the onboarding process
  • Create and use dynamic and creative social media strategies for mass recruiting (Facebook, LinkedIn, Twitter, Instagram, Reddit, etc.)
  • Establish and grow country or market-specific networks of resourcing channels, job boards, partners, vendors etc, that includes building strong relationships with communities and professional services, colleges, agencies, media, and internet resources
  • Create, publish, manage ads and resourcing material for the different requirements.

Human Resources Executive

Lionbridge
09.2018 - 09.2020
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Developed succession plans and promotion paths for staff.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Designed robust compensation and benefits packages to attract top employees.
  • Met with employees annually for progress reviews and performance assessments.

Education

Bachelor of Arts - Human Resources Management

Universidad Americana
Costa Rica
07.2021 - 08.2022

Skills

HR Support

undefined

Certification

SHRM

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Work Preference

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPersonal development programsPaid time offFlexible work hoursPaid sick leave

Timeline

SHRM

10-2024

SPHR

10-2024

HRCI PHR

10-2024

Global Administrative Manager

IBM
05.2024 - Current

Talent Acquisition Manager

IBM
12.2022 - 05.2024

Senior Talent Acquisition Partner

IBM
04.2022 - 11.2022

Talent Acquisition Recruiter

Lionbridge
10.2021 - 01.2022

Bachelor of Arts - Human Resources Management

Universidad Americana
07.2021 - 08.2022

AI Senior Recruiter

Transperfect
09.2020 - 10.2021

Human Resources Executive

Lionbridge
09.2018 - 09.2020
Andrey RiveraTalent Acquisition Manager