Andrés Sancho Benavides
Process Analyst
Summary
Experienced Senior Process Analyst with a proven track record in process optimization, AI/ML output validation, and workflow automation. Skilled in analyzing and simplifying complex processes to drive operational efficiency and improve quality. Recognized for leading key projects, enhancing training documentation, and mentoring new hires, contributing to the growth and success of the company. Adaptable and reliable in fast-paced, dynamic environments, with a commitment to delivering high-quality results and fostering innovation.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Process Analyst
Mimica AI
08.2023 - Current
- Promoted to Senior Process Analyst for significant contributions to key projects, and consistent delivery of high-quality work.
- Improved training documentation by identifying gaps, streamlining content, and ensuring alignment with team needs, resulting in more effective onboarding and knowledge transfer.
- Led training sessions for two hiring waves, onboarding and upskilling new Process Analysts, and ensuring adherence to quality standards and best practices.
- Collaborated with the QA team on specific projects, assisting in quality assurance processes, and ensuring the delivery of high-quality process outputs.
- Actively participated in cross-functional projects, contributing to the success of key initiatives and fostering collaboration across teams.
Executive Assistant
McKinsey & Company
Heredia, Provincia de Heredia
09.2021 - 07.2023
- Managed Associate Partners calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Facilitated training and onboarding for incoming office staff to make the learning path smoother and less challenging.
Education
Bachelor - Industrial Engineering
Universidad Fidélitas
Costa Rica 01.2019 - Current
Skills
- Process Improvement and Automation
- Training and Mentorship
- Strong Communication Skills
- Time Management and Prioritization
- Organizational Skills
- Critical Thinking
- Attention to Detail
- Tool Proficiency (Mimica's Tools)
- Process Improvement and Automation
Timeline
Process Analyst
Mimica AI
08.2023 - Current
Executive Assistant
McKinsey & Company
09.2021 - 07.2023
Bachelor - Industrial Engineering
Universidad Fidélitas
01.2019 - Current
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