Angelith Molina
Graphic Design Technician - Orthodontic Technician - Data Entry Specialist - Customer Service Representative
Summary
Motivated collaborator with engaging personality, flexible and detail- oriented approach. Upbeat, friendly, with positive attitude and commitment to improvement, learning and growth.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Set- Up Designer
Envista Holdings
06.2021 - 05.2025
- Set- Up Designer - Dental alignment treatment development, according to requirements and instructions provided directly by customers.
CAD Designer
Align Technology
06.2017 - 05.2021
- CAD Designer - Dental alignment treatment development, according to requirements and instructions provided directly by customers.
- Training Coach (temporary)- Support and guidance for new hires regarding protocols and procedures throughout the development of every dental treatment plan.
- Quality Inspection process (temporary)- Examinations performed over a random selection of treatment plans, prior to their sending to the clients for evaluation.
Customer Service Representative (Seasonal)
Amazon
11.2016 - 06.2017
- Customer assistance regarding packages and accounts: shipping delays, data entry, location of missing packages, products general inquiries, subscriptions, payment methods, etc.
Customer Service Representative (Seasonal)
Sykes Enterprises, Incorporated
12.2015 - 07.2016
- Resolved customer complaints regarding banking and financial issues, payment processing, basic online banking troubleshooting for website and mobile app, among others.
- Managed high-stress situations effectively, maintaining empathy and professionalism under pressure while resolving disputes or conflicts.
Graphic Designer (Seasonal)
Copy Go
04.2015 - 11.2015
- Developed creative design for print materials, brochures, banners, and signs.
- Collaborated with suppliers and cross-functional teams to ensure timely delivery of the products and services ordered by customers.
- Received and processed the customer payments related to the ordered services and products.
- Actively participated in the photocopy and printing service available for customers.
- Responded to customer requests for products and services information.
Graphic Designer
Statos Wear
03.2011 - 02.2015
- Conceptualized creative designs for textile printed materials.
- Employed design aesthetics when selecting typography, composition, layout, and color in design work.
- Managed multiple projects, ensuring timely completion of deliverables while maintaining high-quality results.
- Collaborated with cross-functional teams to ensure consistent product development across all company materials.
- Proved successful working within tight deadlines.
- Ensured customer satisfaction by personalizing graphic design solutions according to customers´ requirements.
Education
Technician - Web Development
Fidélitas University
San José, Costa Rica 05.2001 -
Technician - Graphic Design
Global Center Institute
San José, Costa Rica 05.2001 -
Bachelor (Postponed) - Digital Animation
Véritas University
Zapote, Costa Rica 05.2001 -
High School Diploma -
Centro Educativo Cristiano Oasis De Esperanza
Moravia, Costa Rica 05.2001 -
Skills
Analytical skills
Attention to detail
Teamwork and collaboration
Excellent communication
Problem-solving abilities
Organizational skills
Professionalism
Additional Education
- Mandarin Chinese Language, K.T Instituto Oriental Confusio, 06/01/24, Ongoing
- German Language, New Learning Academy, 03/01/22, 03/31/23, suspended
- English Language, Centro Educativo Oasis de Esperanza, 01/01/94, 12/31/07
Timeline
Set- Up Designer
Envista Holdings
06.2021 - 05.2025
CAD Designer
Align Technology
06.2017 - 05.2021
Customer Service Representative (Seasonal)
Amazon
11.2016 - 06.2017
Customer Service Representative (Seasonal)
Sykes Enterprises, Incorporated
12.2015 - 07.2016
Graphic Designer (Seasonal)
Copy Go
04.2015 - 11.2015
Graphic Designer
Statos Wear
03.2011 - 02.2015
Technician - Web Development
Fidélitas University
05.2001 -
Technician - Graphic Design
Global Center Institute
05.2001 -
Bachelor (Postponed) - Digital Animation
Véritas University
05.2001 -
High School Diploma -
Centro Educativo Cristiano Oasis De Esperanza
05.2001 -
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