Angie Patricia Lara Guevara

• Promoted a positive work environment by fostering teamwork and assisting colleagues with complex projects.
• Assisted in dispute resolution processes, participating in mediation sessions as needed to facilitate productive dialogue among parties.
• Reviewed contracts thoroughly for potential risks, advising executives on recommended revisions for optimal results.
• Achieved successful case outcomes, collaborating closely with attorneys on trial preparation and strategy.
• Facilitated clear communication between legal team members, effectively organizing meetings and conference calls.
• Increased attorney productivity by expertly managing heavy caseloads and prioritizing tasks based on urgency.

• Boosted airport''s reputation for excellent customer service through friendly and professional interactions with passengers of diverse backgrounds.
• Promoted a welcoming atmosphere for international travelers through courteous multilingual communication skills where applicable.
• Ensured safety compliance by directing passengers to adhere to airport security regulations and protocols.
• Expedited resolution of passenger complaints by effectively communicating with airlines, ground transportation providers, and other relevant parties.
• Developed strong rapport with guests, fostering a welcoming atmosphere and encouraging repeat business.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Promoted a welcoming atmosphere for international travelers through courteous multilingual communication skills where applicable.
• Enhanced customer satisfaction by providing personalized travel recommendations and tailored itineraries.
• Organized group tours efficiently, coordinating logistics and communication between multiple parties for seamless experiences.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.

• Oversaw the recruitment process to ensure the hiring of top talent in alignment with company objectives.
• Analyzed market trends to identify new growth opportunities for business expansion within the region.
• Fostered a positive working environment through proactive conflict resolution measures and consistent recognition of staff achievements.
• Improved regional performance by implementing streamlined processes and efficient management strategies.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations by phone, answered customer questions, and informed of accurate wait times.

Lead scheduled activities for guests.

Interact with guests in the various daytime and evening activities.

Take morning walks and sunset walks.

Perform Yoga, Pilates and water aerobics exercises.

Assisted with day-to-day operations, working efficiently and productively with all team members.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.