Antony Campos Chavez
Purchase Specialist
Summary
Resourceful Purchasing Agent responsibly and proficiently procures materials necessary for operations. Performs detailed cost analyses and negotiates with vendors using skilled problem-solving abilities. Experienced evaluator of supplier performance and maintains constant awareness of inventory levels. Well-qualified Sourcing Specialist with 3-year record of supply chain performance. Expert in vendor relations, contract negotiation, and price structuring. Works with management to improve item quality and sourcing procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
43
43
years of post-secondary education
Work History
Purchasing Specialist
GEP Worldwide
10.2022 - 07.2024
- Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
- Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
- Identified cost-saving opportunities with thorough analysis of market trends and supplier capabilities, achieving significant budget reductions.
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
- Computed and created purchase orders in SAP and Smart to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained documentation for all purchases.
Buyer Specialist
Client Services
12.2021 - 10.2022
- Mitigated supply chain risks by proactively identifying potential disruptions and creating contingency plans accordingly.
- Worked collaboratively with logistics teams to optimize shipping methods and reduce freight costs associated with procured goods.
- Negotiated with suppliers for favorable pricing, resulting in reduced costs and improved profit margins.
- Collaborated with internal departments to identify product needs and specifications for optimal sourcing strategies.
- Reduced lead times on key items by optimizing order quantities and stocking strategies based on historical demand patterns.
- Improved inventory management by implementing an automated system to track stock levels and reorder points.
- Prepared and analyzed reports to track inventory and purchasing trends.
Customer Service Agent
DHL Express
02.2019 - 12.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls, chats and emails to answer questions about products and services.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Collector Agent
Client Services Incorporated
12.2017 - 02.2019
- Provided exceptional customer service during all interactions, promoting positive brand image and fostering customer loyalty.
- Maintained accurate records of customer payments and contact information, ensuring efficient collection processes.
- Demonstrated empathy towards customers while remaining assertive in pursuing outstanding balances owed to the company.
- Improved customer satisfaction by effectively negotiating payment plans tailored to individual financial situations.
Telesales Agent
The Results Company
11.2016 - 10.2017
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
Education
High School Diploma -
Liceo Puente De Piedra
Puente De Piedra, Grecia, Alajuela 05.2001 - 05.2014
Operator De Applications System -
INA
Grecia 05.2001 - 05.2016
English Executive For Customer Service -
INA
GRECIA 05.2001 - 05.2016
Skills
Materials Requirement Planning
Order tracking
Supplier negotiation
Supply Chain Optimization
Pricing strategy
Supplier Performance Metrics
Vendor Relationship Management
Price Analysis
Accounts Payable
Data organization
Excellent Communication
Timeline
Purchasing Specialist
GEP Worldwide
10.2022 - 07.2024
Buyer Specialist
Client Services
12.2021 - 10.2022
Customer Service Agent
DHL Express
02.2019 - 12.2021
Collector Agent
Client Services Incorporated
12.2017 - 02.2019
Telesales Agent
The Results Company
11.2016 - 10.2017
High School Diploma -
Liceo Puente De Piedra
05.2001 - 05.2014
Operator De Applications System -
INA
05.2001 - 05.2016
English Executive For Customer Service -
INA
05.2001 - 05.2016
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