Dedicated and focused translator and language quality specialist who excels at prioritizing, completing multiple tasks simultaneously. Committed to delivering high-quality results with little supervision. Energetic, organized, and professional.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Language Lead
Lionbridge
08.2019 - Current
• Ensured the alignment of language assets with client localization preferences, guaranteeing high-quality localized content. • Analyzed linguist profiles to ensure suitable matches for each project, enhancing overall translation quality. • Conducted client-facing meetings to analyze feedback and address quality-related concerns, establishing strong client relationships. • Developed root cause analysis and implemented preventive actions to address and resolve quality issues efficiently. • Implemented and maintained quality assurance processes and strategies, both according to company standards and through self-developed methodologies. • Designed and improved quality assurance tools, documentation, and resource plans to optimize linguistic quality checks. • Proficient in using Computer-Assisted Translation (CAT) tools and linguistic quality check software to streamline localization processes. • Mentored colleagues and the project management team, providing guidance and support to ensure consistent quality across projects. • Contributed to process improvements and workflow optimizations, enhancing overall efficiency and effectiveness in language quality management. • Collaborated with multicultural teams and worked on global projects, adapting to diverse cultural contexts and delivering high-quality localized content. • Recognized for improving QA processes and client communications, resulting in increased efficiency and client satisfaction. • Performed QA on language AI models. • Conducted QA on AI prompts and responses, considering content biases and controversies. • Updated guidelines and performed QA for linguistic research projects related to AI.
Freelance translator
Freelancer
Specialized in English to Spanish and Spanish to English translation and interpretation
Collaborated with clients in the education, marketing, and science industries
Translated and interpreted a wide range of documents, with a focus on social studies, marketing materials, and general content
Successfully managed client relationships, ensuring clear communication and meeting project deadlines
Worked both remotely and on-site, adapting to client needs and preferences
Collaborated with other professionals, such as editors and proofreaders, to ensure accurate and high-quality translations
Utilized computer-assisted translation (CAT) tools to enhance productivity and consistency
Demonstrated problem-solving skills to overcome challenges in complex translation and interpretation projects
Engaged in quality assurance and review processes to deliver accurate and polished translations and interpretations.
Event-Management agent
HP
04.2019 - 08.2019
Scheduled engineering technical visits for clients based on geographical area and specific printer and computer issues
Utilized an online map tool to efficiently coordinate and plan visit schedules
Collaborated with cross-functional teams to ensure seamless coordination and timely resolution of client issues
Addressed challenges such as product order delays and optimized visit timings to enhance customer satisfaction
Interacted with clients and stakeholders through email and phone calls, providing prompt and professional support
Worked as part of a team to effectively manage workload and ensure smooth execution of technical visits.
English Department Coordinator and High School English teacher
Colegio Salesiano Don Bosco
02.2017 - 01.2019
Supervision of students' study plan for the courses of English and conversational English from 7th grade to 11th grade
Coordination of extracurricular activities involving the usage of English
Lesson planning and lesson teaching for the courses of English and Conversational English
Creation of didactic material for the English and Conversational English courses and material for the preparation of the MEP exam.
Hourly teacher
Centro Cultural Costarricense Norteamericano
09.2013 - 12.2015
Taught English language skills to diverse age groups, including kids, teens, and adults
Developed and implemented tailored lesson plans for grammar and conversational English, catering to students' learning skills, professional backgrounds, and personal interests
Utilized real-life situations, dynamic videos, games, and culturally relevant materials to engage students and enhance language acquisition
Incorporated a variety of offline and online resources to supplement classroom instruction
Tracked students' progress using a comprehensive evaluation system and provided individualized feedback on performance
Created a supportive and inclusive learning environment
Organized extracurricular activities to broaden students' language skills and promote cross-cultural understanding
Collaborated with colleagues to coordinate educational programs and share best practices
Incorporated technology tools and online resources to enhance teaching effectiveness
Attended workshops, conferences, and online courses to enhance teaching skills and stay updated with current methodologies.
Universal de Idiomas Teacher
English Foreign Language
01.2019 - 03.2019
Lesson planning and English teaching for the conversational course from beginners to advanced levels.
Contributed as a QA specialist to a project recognized as one of Time Magazine's Best Inventions of 2023.https://time.com/collection/best-inventions-2023/6326994/meta-seamlessm4t/
Timeline
Language Lead
Lionbridge
08.2019 - Current
Event-Management agent
HP
04.2019 - 08.2019
Universal de Idiomas Teacher
English Foreign Language
01.2019 - 03.2019
English Department Coordinator and High School English teacher