Ariana Arguedas Bermudez
Language Quality Specialist
Heredia
Summary
Dedicated and focused translator and language quality specialist who excels at prioritizing, completing multiple tasks simultaneously. Committed to delivering high-quality results with little supervision. Energetic, organized, and professional.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Language Lead
Lionbridge
08.2019 - Current
- • Ensured the alignment of language assets with client localization preferences, guaranteeing high-quality localized content.
• Analyzed linguist profiles to ensure suitable matches for each project, enhancing overall translation quality.
• Conducted client-facing meetings to analyze feedback and address quality-related concerns, establishing strong client relationships.
• Developed root cause analysis and implemented preventive actions to address and resolve quality issues efficiently.
• Implemented and maintained quality assurance processes and strategies, both according to company standards and through self-developed methodologies.
• Designed and improved quality assurance tools, documentation, and resource plans to optimize linguistic quality checks.
• Proficient in using Computer-Assisted Translation (CAT) tools and linguistic quality check software to streamline localization processes.
• Mentored colleagues and the project management team, providing guidance and support to ensure consistent quality across projects.
• Contributed to process improvements and workflow optimizations, enhancing overall efficiency and effectiveness in language quality management.
• Collaborated with multicultural teams and worked on global projects, adapting to diverse cultural contexts and delivering high-quality localized content.
• Recognized for improving QA processes and client communications, resulting in increased efficiency and client satisfaction.
• Performed QA on language AI models.
• Conducted QA on AI prompts and responses, considering content biases and controversies.
• Updated guidelines and performed QA for linguistic research projects related to AI.
Freelance translator
Freelancer
- Specialized in English to Spanish and Spanish to English translation and interpretation
- Collaborated with clients in the education, marketing, and science industries
- Translated and interpreted a wide range of documents, with a focus on social studies, marketing materials, and general content
- Successfully managed client relationships, ensuring clear communication and meeting project deadlines
- Worked both remotely and on-site, adapting to client needs and preferences
- Collaborated with other professionals, such as editors and proofreaders, to ensure accurate and high-quality translations
- Utilized computer-assisted translation (CAT) tools to enhance productivity and consistency
- Demonstrated problem-solving skills to overcome challenges in complex translation and interpretation projects
- Engaged in quality assurance and review processes to deliver accurate and polished translations and interpretations.
Event-Management agent
HP
04.2019 - 08.2019
- Scheduled engineering technical visits for clients based on geographical area and specific printer and computer issues
- Utilized an online map tool to efficiently coordinate and plan visit schedules
- Collaborated with cross-functional teams to ensure seamless coordination and timely resolution of client issues
- Addressed challenges such as product order delays and optimized visit timings to enhance customer satisfaction
- Interacted with clients and stakeholders through email and phone calls, providing prompt and professional support
- Worked as part of a team to effectively manage workload and ensure smooth execution of technical visits.
English Department Coordinator and High School English teacher
Colegio Salesiano Don Bosco
02.2017 - 01.2019
- Supervision of students' study plan for the courses of English and conversational English from 7th grade to 11th grade
- Coordination of extracurricular activities involving the usage of English
- Lesson planning and lesson teaching for the courses of English and Conversational English
- Creation of didactic material for the English and Conversational English courses and material for the preparation of the MEP exam.
Hourly teacher
Centro Cultural Costarricense Norteamericano
09.2013 - 12.2015
- Taught English language skills to diverse age groups, including kids, teens, and adults
- Developed and implemented tailored lesson plans for grammar and conversational English, catering to students' learning skills, professional backgrounds, and personal interests
- Utilized real-life situations, dynamic videos, games, and culturally relevant materials to engage students and enhance language acquisition
- Incorporated a variety of offline and online resources to supplement classroom instruction
- Tracked students' progress using a comprehensive evaluation system and provided individualized feedback on performance
- Created a supportive and inclusive learning environment
- Organized extracurricular activities to broaden students' language skills and promote cross-cultural understanding
- Collaborated with colleagues to coordinate educational programs and share best practices
- Incorporated technology tools and online resources to enhance teaching effectiveness
- Attended workshops, conferences, and online courses to enhance teaching skills and stay updated with current methodologies.
Universal de Idiomas Teacher
English Foreign Language
01.2019 - 03.2019
- Lesson planning and English teaching for the conversational course from beginners to advanced levels.
Education
BA. English -
Universidad de Costa Rica
Skills
Research and analysis
Cultural understanding
Document Review
Client Services
Verbal and written communication
Customer Engagement
Business process understanding
Quality Control Analysis
Problem-solving abilities
Websites
Accomplishments
Contributed as a QA specialist to a project recognized as one of Time Magazine's Best Inventions of 2023.https://time.com/collection/best-inventions-2023/6326994/meta-seamlessm4t/
Timeline
Language Lead
Lionbridge
08.2019 - Current
Event-Management agent
HP
04.2019 - 08.2019
Universal de Idiomas Teacher
English Foreign Language
01.2019 - 03.2019
English Department Coordinator and High School English teacher
Colegio Salesiano Don Bosco
02.2017 - 01.2019
Hourly teacher
Centro Cultural Costarricense Norteamericano
09.2013 - 12.2015
Freelance translator
Freelancer
BA. English -
Universidad de Costa Rica