Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Ariana Arguedas Bermudez

Language Quality Specialist
Heredia

Summary

Dedicated and focused translator and language quality specialist who excels at prioritizing, completing multiple tasks simultaneously. Committed to delivering high-quality results with little supervision. Energetic, organized, and professional.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Language Lead

Lionbridge
08.2019 - Current
  • • Ensured the alignment of language assets with client localization preferences, guaranteeing high-quality localized content.
    • Analyzed linguist profiles to ensure suitable matches for each project, enhancing overall translation quality.
    • Conducted client-facing meetings to analyze feedback and address quality-related concerns, establishing strong client relationships.
    • Developed root cause analysis and implemented preventive actions to address and resolve quality issues efficiently.
    • Implemented and maintained quality assurance processes and strategies, both according to company standards and through self-developed methodologies.
    • Designed and improved quality assurance tools, documentation, and resource plans to optimize linguistic quality checks.
    • Proficient in using Computer-Assisted Translation (CAT) tools and linguistic quality check software to streamline localization processes.
    • Mentored colleagues and the project management team, providing guidance and support to ensure consistent quality across projects.
    • Contributed to process improvements and workflow optimizations, enhancing overall efficiency and effectiveness in language quality management.
    • Collaborated with multicultural teams and worked on global projects, adapting to diverse cultural contexts and delivering high-quality localized content.
    • Recognized for improving QA processes and client communications, resulting in increased efficiency and client satisfaction.
    • Performed QA on language AI models.
    • Conducted QA on AI prompts and responses, considering content biases and controversies.
    • Updated guidelines and performed QA for linguistic research projects related to AI.

Freelance translator

Freelancer
    • Specialized in English to Spanish and Spanish to English translation and interpretation
    • Collaborated with clients in the education, marketing, and science industries
    • Translated and interpreted a wide range of documents, with a focus on social studies, marketing materials, and general content
    • Successfully managed client relationships, ensuring clear communication and meeting project deadlines
    • Worked both remotely and on-site, adapting to client needs and preferences
    • Collaborated with other professionals, such as editors and proofreaders, to ensure accurate and high-quality translations
    • Utilized computer-assisted translation (CAT) tools to enhance productivity and consistency
    • Demonstrated problem-solving skills to overcome challenges in complex translation and interpretation projects
    • Engaged in quality assurance and review processes to deliver accurate and polished translations and interpretations.

Event-Management agent

HP
04.2019 - 08.2019
  • Scheduled engineering technical visits for clients based on geographical area and specific printer and computer issues
  • Utilized an online map tool to efficiently coordinate and plan visit schedules
  • Collaborated with cross-functional teams to ensure seamless coordination and timely resolution of client issues
  • Addressed challenges such as product order delays and optimized visit timings to enhance customer satisfaction
  • Interacted with clients and stakeholders through email and phone calls, providing prompt and professional support
  • Worked as part of a team to effectively manage workload and ensure smooth execution of technical visits.

English Department Coordinator and High School English teacher

Colegio Salesiano Don Bosco
02.2017 - 01.2019
  • Supervision of students' study plan for the courses of English and conversational English from 7th grade to 11th grade
  • Coordination of extracurricular activities involving the usage of English
  • Lesson planning and lesson teaching for the courses of English and Conversational English
  • Creation of didactic material for the English and Conversational English courses and material for the preparation of the MEP exam.

Hourly teacher

Centro Cultural Costarricense Norteamericano
09.2013 - 12.2015
  • Taught English language skills to diverse age groups, including kids, teens, and adults
  • Developed and implemented tailored lesson plans for grammar and conversational English, catering to students' learning skills, professional backgrounds, and personal interests
  • Utilized real-life situations, dynamic videos, games, and culturally relevant materials to engage students and enhance language acquisition
  • Incorporated a variety of offline and online resources to supplement classroom instruction
  • Tracked students' progress using a comprehensive evaluation system and provided individualized feedback on performance
  • Created a supportive and inclusive learning environment
  • Organized extracurricular activities to broaden students' language skills and promote cross-cultural understanding
  • Collaborated with colleagues to coordinate educational programs and share best practices
  • Incorporated technology tools and online resources to enhance teaching effectiveness
  • Attended workshops, conferences, and online courses to enhance teaching skills and stay updated with current methodologies.

Universal de Idiomas Teacher

English Foreign Language
01.2019 - 03.2019
  • Lesson planning and English teaching for the conversational course from beginners to advanced levels.

Education

BA. English -

Universidad de Costa Rica

Skills

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Accomplishments

    Contributed as a QA specialist to a project recognized as one of Time Magazine's Best Inventions of 2023.https://time.com/collection/best-inventions-2023/6326994/meta-seamlessm4t/

Timeline

Language Lead

Lionbridge
08.2019 - Current

Event-Management agent

HP
04.2019 - 08.2019

Universal de Idiomas Teacher

English Foreign Language
01.2019 - 03.2019

English Department Coordinator and High School English teacher

Colegio Salesiano Don Bosco
02.2017 - 01.2019

Hourly teacher

Centro Cultural Costarricense Norteamericano
09.2013 - 12.2015

Freelance translator

Freelancer

BA. English -

Universidad de Costa Rica
Ariana Arguedas BermudezLanguage Quality Specialist