Ariana Rodríguez

Related to Traffic Coordination tasks

• Conducted comprehensive risk assessments for transportation routes, minimizing potential disruptions.
• Improved traffic flow efficiency by developing and implementing detailed scheduling plans for incoming and outgoing flights.
• Enhanced safety standards by initiating regular vehicle and equipment inspections.
• Collaborated with IT department to troubleshoot and enhance traffic management systems, leading to more reliable operations.
• Maintained accurate records for shipments, including tracking numbers and delivery statuses, ensuring timely updates to relevant stakeholders.
• Coordinated with sales and production teams to ensure timely delivery of equipment shipments, enhancing customer satisfaction.

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Related to Customer Service skills involved in this role

• Nurtured long-lasting relationships with customers through empathy, active listening, and personalized solutions.
• Effectively managed high call volumes while maintaining a professional demeanor under pressure.
• Collaborated with team members to develop new strategies for enhancing consumer experiences.
• Maintained detailed records of customer interactions, ensuring efficient follow-up on pending issues.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Educated customers about billing, payment processing and support policies and procedures.

• Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
• Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
• Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
• Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
• Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
• Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
• Resolved potential conflicts between customers or staff members effectively, fostering a harmonious work environment.
• Collaborated with team members to ensure optimal efficiency during peak dining hours.

• Utilized excellent listening skills when taking orders over the phone or in person, ensuring complete accuracy.
• Handled cash transactions accurately, maintaining balanced registers at shift end.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
• Demonstrated knowledge of restaurant promotions, driving additional revenue through upselling techniques.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.