Responsible for the inventory management and shipping to Asia Pacific and Greater China
Managed the team of planners responsible for supplying APAC locations from USA main distribution centers and cross-docks as well
Implemented the DRP expansion to support distribution planning activities for 7 additional OUs
Led the Sonoma implementation for Medical Surgical portfolio, including the Go Live of three new cross-docks and dual stocking strategy for domestic market
Implemented the automation of core DRP processes of TLB order creation and deliveries as well, reducing in half the time invested by the team
Guided the team through the implementation of new direct lanes into India, Hong Kong and Taiwan for LMITG, contributing to savings of up to $1.4M in freight and $4.8M in inventory
Led the execution focus change to backorder reduction on APAC team, contributing to reduce it in $5M on top surgical and renal care business units
Guided the DRP team through the implementation of multiple Air to Ocean programs that contributed to sustain an ocean split of 15-20% of the volume shipped from US to direct regions
Coordinated the execution of a global build-up in preparation for the ERP migration to SAP
Over 8 weeks of supply shipped via air and ocean, with freight savings equal to 21 ocean containers.
Distribution Requirements Planning Supervisor
Medtronic
12.2019 - 05.2022
Replenishment Planner
Medtronic
01.2017 - 12.2019
Replenishment Planner
Medtronic
10.2014 - 12.2016
Managed the inventory management and deployment to APAC (China, Singapore & Korea) and EMEA Stand Alone markets (Turkey, South Africa and Israel)
Ensured the continuous supply of inventory to the assigned markets and managed the relationship with Supply Planning and the regions to assist on product availability risk
Managed the setups maintenance and parametrization of the supply chain network
Analyzed forecast data to improve its accuracy and reduce gaps causing over/under stocking
Coordinated the system implementation of China as CRP out of European DCs
Led the transition on the ERP migration to SAP on EMEA DCs outbound flows
Identification of requirements and planning scenarios to test designed solution capability of covering CRP processes (fully in CGEN2 and partially in CGEN4)
Executed testing, troubleshooting and validation of the solution versus the planning requirements
Developed CRP team SAP expertise through the creation of a learning role and access path and by becoming the trainer for the department
Developed as CRP main coordinator of projects deployment with EMEA planning teams and DCs
Led the transfer of EMEA Stand Alone replenishment ownership to Europe Customer Service
Implemented systems and process improvements that to adapt to the warehouse move, initiatives known as the Simplified Delivery Model and Coversheet automatization.
Intern Software solutions specialist
Oracle
11.2013 - 09.2014
Product specialization in financial planning solution (Hyperion EPM)
In charge of supporting the sales representatives in commercial processes with: Software solutions demonstrations
Marketing talks
Answering of Requests for Proposals (RfP)
Knowledge transfer and presentations to customers and business partners
Market researching: Developed a CRM and Customer Experience (CX) SaaS market research in Costa Rica and Panamá
Investigating market trends with information of technology research companies, such as Forrester, IDC and Gartner
Interviewing potential clients from a sample of top enterprises in both countries
Estimating the size of the market for CRM and CX solutions.
Education
Industrial Engineering
Universidad de Costa Rica
01.2008 - 05.2014
Skills
Analytical
Assertive
Results oriented
Proactive
Participative leader
Other Studies
APICS CSCP (Certified Supply Chain Professional)
Highly proficient in English. 105 TOEFL iBT score.
Good command of Portuguese.
Project Management Masters of Science studies completion.
References
Maria Luna, Medtronic IC DRP Sr. Manager, maria.f.luna@medtronic.com