AXELL Rojas.R
Naranjo Costa Rica
Summary
Detail-oriented professional specialized in systems, data analysis, and data cleansing, with experience using Excel, Word, and Access for data entry, analysis, and reporting, as well as managing and maintaining databases and operational records under SOPs, SLAs, and KPIs to monitor efficiency. Strong in reporting and escalation of quality and process issues, including investigation of improper handling and control of products and machinery. Proficient in Microsoft Office, Outlook, Excel/Power BI dashboards, SAP, Oracle Cloud, and technical platforms such as VMware, Hyper-V, Azure, Windows Server, and Active Directory. Recognized for optimizing monitoring tools to reduce incidents and improve response times while ensuring compliance with safety standards, and a collaborative, adaptable professional with strong problem-solving, critical thinking, and teamwork skills, able to perform effectively under pressure and contribute to continuous improvement.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Technician Operator
Intel Corporation
12.2023 - 12.2025
- Use software programs (Excel, Word, Acces, for data entry), analysis and reporting purposes.
- Management, data entry, control, and cleansing of databases and operational process records.
- Good follow-up to guidelines, processes and procedures. Under the metric of SOP(standard operating procedures)
- Ability to work under the metrics of a good SLA.
- Data analysis focused on reporting and escalation of quality and Process Issues.
- Study and investigation of cases related to Improper Handling and control of Products and Machinery.
- Monitored safety procedures to ensure compliance with industry regulations.
- Optimization of monitoring tools using (internal Intel software), mitigating issues and improving response time to failures.
CCTV Operator
EYK
01.2023 - 05.2023
- Documented and reported incidents to management for further investigation.
- Managed access control systems to enhance site security measures effectively.
- Responded promptly to alarms, assessing situations for appropriate action needed.
- Monitored CCTV cameras and equipment to detect suspicious activities or persons.
- Communicated with other security staff using radio, intercom, telephone and internet-based communications systems to coordinate facility-wide security operations.
Agri-Food Operator
Frutilight S.A
10.2022 - 11.2022
- Operated machinery to process fruit products efficiently and safely.
- Collaborated with team members to ensure smooth workflow in operations.
- Maintained cleanliness and organization of work areas and equipment.
Education
Bachelor's degree in progress -
Systems Engineer
Fidélitas University01-2026
Some College No Degree -
Technician Web Development
Fidélitas University01-2023
High School Diploma -
Bachelor's Degree in Secondary Education
01-2019
Skills
- Microsoft Office Package
- Customer Services
- Outlook
- Standar Operations Procedures (SOP)
- Services Level Agreement (SLA)
- Key Performance Indicators (KPIs)
- Dasboard (Excel/Power BI)
- Data Analisys
- SAP
- Oracle Cloud
- VMware
- Hyper-V
- Azure
- Windows Server
- Active Directory
- Problem-solving
- Teamwork
- Adaptability
- Work under pressure
- Critical and analytical thinking
Certification
Customer Service
References
- Jordan Quesada, Systems Engineer, 84813804
- Jordan Mendez, Systems Engineer, 60964939
Personal Information
- Available Immediate
- Date of Birth: 24/02/2002
- Nationality: Costa Rican
- Marital Status: Single
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Technician Operator
Intel Corporation
12.2023 - 12.2025
CCTV Operator
EYK
01.2023 - 05.2023
Agri-Food Operator
Frutilight S.A
10.2022 - 11.2022
Bachelor's degree in progress -
Systems Engineer
Some College No Degree -
Technician Web Development
High School Diploma -
Bachelor's Degree in Secondary Education