Esteban Alonso Fernandez Granados
Physiotherapist
Grecia
Summary
Proven Virtual Assistant Care Manager at Center For Interventional Pain And Spine, adept in workforce management and client retention strategies. Excelled in enhancing team collaboration and elevating client experiences, achieving significant improvements in client satisfaction. Skilled in performance management and program design, demonstrating a strong ability to meet critical deadlines and deliver exceptional results. Certified Personal Trainer offers 16 years of experience guiding diverse clients to successfully achieve health and wellness goals. Results-oriented and adaptable with passion for designing training and nutrition plans to maximize performance, improve endurance and increase overall wellbeing. Strategic thinker with exceptional health and wellness expertise. Accomplished Physical Therapist possessing strong clinical assessment and evaluation skills. Provides supportive environment conducive to addressing individual needs. Distinguished client-facing skills and experience working closely with health care professionals to assess and treat complex conditions.
Overview
15
15
years of professional experience
2
2
Certificates
Work History
Virtual Assistant Care Manager
Center For Interventional Pain And Spine
2023.04 - Current
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Evaluated program effectiveness using quality indicators such as patient satisfaction surveys and outcome measures data analysis results.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions
Manager Fitness Head Coach
Gimnasio Adrenalina
2016.03 - Current
- Managed and motivated employees to be productive and engaged in work.
- Prepared athletes for special competitions and tournaments.
- Collaborated with assistant coaches to develop comprehensive game plans tailored to exploit opponents'' weaknesses.
- Increased overall team proficiency by using educational drills and activities.
- Cross-trained existing employees to maximize team agility and performance.
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Crafted successful training plans for varsity and junior varsity squads of more than 200 athletes
Physical Therapist
Self Employed Services
San José , Provincia de San Jose
2010.01 - Current
- Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Improved patient mobility by developing personalized treatment plans and monitoring progress.
- Recorded patient prognosis, treatment and responses into reports and patient charts.
Education
Doctor of Physical Therapy - Physical Therapy
Universidad Santa Paula
Curridabat, Costa Rica 2001.05 -
Skills
Performance Management
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Certification
Licensed Physical Therapist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCareer advancement401k matchTeam Building / Company RetreatsPersonal development programsTimeline
Virtual Assistant Care Manager
Center For Interventional Pain And Spine
2023.04 - Current
Strenght and conditioning
2017-01
Manager Fitness Head Coach
Gimnasio Adrenalina
2016.03 - Current
Licensed Physical Therapist
2011-01
Physical Therapist
Self Employed Services
2010.01 - Current
Doctor of Physical Therapy - Physical Therapy
Universidad Santa Paula
2001.05 -
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