Berril Vargas Masís

Freelance Designer & Tailor

• Delivered design and tailoring services to individual clients, ensuring accurate requirement gathering and high-quality results.
• Strengthened customer service skills by managing requests, addressing feedback, and maintaining long-term client relationships.
• Planned and executed projects independently, developing strong time management, organization, and problem-solving skills.
• Adapted to different client needs, demonstrating flexibility, attention to detail, and reliability in meeting deadlines.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• First point of contact via phone and chat, providing clear information and empathetic communication to new participants.
• Planned and managed fundraising events, including budgeting, logistics, and financial tracking, ensuring accuracy and transparency.
• Managed a national-level supply sales area: received, registered, and tracked products, handled cash and electronic payments, distributed profits appropriately, and maintained financial records using Excel to streamline operations.
• Trained and mentored volunteers, fostering growth and collaboration while ensuring alignment with organizational objectives.
• Delivered public conferences and facilitated workshops, enhancing communication, active listening, and interpersonal skills with diverse audiences.
• Collaborated with multi-disciplinary teams across five branches, identifying process improvements and implementing solutions to optimize workflow.
• Recognized for leadership, attention to detail, analytical thinking, and problem-solving skills; promoted to lead multiple areas based on initiative, performance, and results.
• Upheld a positive attitude throughout the volunteering experience, creating a welcoming atmosphere for all involved parties.