Blanca Chávez Palomino
San Jose
Summary
Dedicated and goal- oriented Human Resources professional bringing 7 years of expertise in HR department. Talented and oriented in Business Continuity Planning. Driven and decisive with passion for building and retaining highly effective teams. Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. Over 5 + years of experience in workforce assessment.
Overview
14
14
years of professional experience
Work History
Inventory CoE Analyst
Pfizer
08.2023 - Current
- Analysis of Cost of Sales and Inventory movement, asses financial risks and identify corrections as required while supporting the end-to-end markup reporting processes (GMX Markup exchange)
- Support Corporate and Statutory Audit and ensure compliance and controls are adhered to and captured for audit review.
- Ensure customer needs and relationships are fulfilled and enhanced through proactive involvement and interaction.
- Perform month end close activities and meet all related deadlines.
Workforce Analyst- Temporary Position
Interamerican Bank of Development
01.2023 - 08.2023
- Pre-screen resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Analyzed current human resources and business practices for increased improvements.
- Act as a liason with hiring managers to relay candidate feedback on applicants.
- Provided shortlists of qualified candidates to hiring managers
- Sent job offer emails and answer queries about compensation and benefits
HR Independent Consultant
Private Sector
08.2019 - 12.2022
- Create and develop detailed work plans to assist the clients in the internal corporate social responsability´s strategies.
- Implemented practices and procedures to reach work environment improvements.
- Analyzed improvement areas to provide recommendations and solutions.
HR Team Supervisor
Manpower Inc - Intel Corporation
05.2015 - 05.2019
- Provided input into organization design discussions (i.e. key metrics, information about talent for succession planning, improvements, attrition risks)
- Business Continuity Process analysis.
- Work prioritization and set goals to ensured the successful execution according to SLA´s and highest quality standards established.
- Led the development and deployment of metrics, scorecards, dashboards, and analyses of the team
- Daily quality assurance and supervision of project tasks execution.
- Implementation of process improvements for maximization of available resources.
- Consulted with managers to ensure the consistent application of and adherence to company policies and procedures.
- Error analysis: Assessed root causes and define action plans to minimize recurrent errors.
- Established and promoted a work environment that supports the Quality.
HR Transaction Associate
Manpower Inc - Intel Corporation
03.2014 - 05.2015
- Provided support in transactional processes for different workstations such as US and LATAM Payroll&Benefits, Learning and Development, Relocation, EDM and staffing.
- Set transfers and hires taxes according the policies.
- Created offerings in My Learning System including the information that the requester needs to create training sessions.
- Granted credits for learners in different courses.
- Processed relocation agreements, requisition one way initiations and create manual moves to support the relocation department.
- Prepared and audited offer letters for candidates from USA and Canada.
- Processed hire data entry for internal and external hires.
- Approved offers, transfers, and compensation exceptions within client organization.
- Identified ways to improve the processes and tools in charge
Receptionist
Residence Inn By Marriott
01.2013 - 08.2013
- Provided service in a fast-paced front desk operation at busy hotel facility.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Kept accounts in balance and ran daily reports to verify totals.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Consular Assistant
Peruvian Embassy
07.2010 - 08.2012
- Created migratory documentation to the Peruvian community in Costa Rica such as letters, passports, passes, etc.
- Marriage and Birth registrations.
- Kept the archives up to date.
- Cooperation in different diplomatic activities such as international trade fairs, special events, etc.
- Phone call reception.
- Collected, arranged and input information into database system.
Internship Student in Recruitment
Aims International
10.2012 - 12.2012
- Evaluated strengths and weaknesses of candidates through effective screening processes by telephone.
- Pre-screened resumes prior to sending to the clients.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Training in DISC test application
Education
MBA - Management, Human Resources
ULACIT
San José - Costa Rica11.2016
BBA - Hotel Management
UTUR
San José05.2008
Skills
- Ability to identify problems and drive appropriate solutions
- Attention to detail
- Strong communication skills
- Leadership
- Business analysis
- Teamworking and interpersonal skills
- Conflict resolution
- Training and mentoring
- Data collection and analysis
- Diplomacy and ability to deal with situations that are stressful to others
Additional courses
Initiating and Planning Projects
University of California, Irvine (Online) - 2020
Inspiring Leadership through Emotional Intelligence
Case Western Reserve University (Online) - 2020
Yellow Belt Six Sigma
Universidad Hispanoamericana- 2020
Tools
Office (Excel intermediate, Word, PowerPoint, Power BI).
Workday, SAP, Taleo, Peoplesoft, ServiceNow
Timeline
Inventory CoE Analyst
Pfizer
08.2023 - Current
Workforce Analyst- Temporary Position
Interamerican Bank of Development
01.2023 - 08.2023
HR Independent Consultant
Private Sector
08.2019 - 12.2022
HR Team Supervisor
Manpower Inc - Intel Corporation
05.2015 - 05.2019
HR Transaction Associate
Manpower Inc - Intel Corporation
03.2014 - 05.2015
Receptionist
Residence Inn By Marriott
01.2013 - 08.2013
Internship Student in Recruitment
Aims International
10.2012 - 12.2012
Consular Assistant
Peruvian Embassy
07.2010 - 08.2012
MBA - Management, Human Resources
ULACIT
BBA - Hotel Management
UTUR
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