BRUNO NAVARRO MUÑOZ
Summary
I like to consider myself as a proactive person, eager to acquire new technical knowledge related to the field of interest like its Networking , Additionally, i can proudly say that i am tech enthusiast being able to enjoy the different fields of the industry while also being eager form a part of large companies where I can apply my technical knowledge and expand my technical skills Apart from that, I look forward to facing challenges in the professional field that allow me to test my technical skills.
Overview
1
1
year of professional experience
Work History
Consumer Care Advisor
Concentrix
03.2024 - Current
- Promoted the supportive environment for consumer by addressing concerns and answering questions promptly and accurately.
- Conducted comprehensive assessments, identifying individual needs and resources for optimal care.
- Established rapport quickly with new clients through genuine empathy while maintaining professional boundaries.
- Answered new client telephone calls by , taking accurate referral or service request information by phone and advising on services.
Intern
America Free Zone
10.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within several specific aspects of the industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
COLEGIO TECNICO PROFESIONAL JESUS OCAÑA ROJAS
Alajuela, 12.2023
"IT ESSENTIALS", "Programming Essentials in Python", "CCNA1", "CCNA2", "CCNA3" Y "Cyber Security Essentials" -
CISCO
Alajuela2023
Skills
- Customer Service
- Multitasking ability
- Verbal and written communication
- Creative Problem-Solving
- Hardware Installation
- Software configuration
- Network Security
- Operating system management
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Consumer Care Advisor
Concentrix
03.2024 - Current
Intern
America Free Zone
10.2023 - 12.2023
High School Diploma -
COLEGIO TECNICO PROFESIONAL JESUS OCAÑA ROJAS
"IT ESSENTIALS", "Programming Essentials in Python", "CCNA1", "CCNA2", "CCNA3" Y "Cyber Security Essentials" -
CISCO
Similar Profiles
Sandile Marvellous NtombelaSandile Marvellous Ntombela
Team Coach at ConcentrixTeam Coach at Concentrix
Priyanka DasPriyanka Das
Team Leader at ConcentrixTeam Leader at Concentrix
AKASH BISHTAKASH BISHT
Senior Advisor at ConcentrixSenior Advisor at Concentrix