Summary
Overview
Work History
Education
Skills
Timeline
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Carlos Araya-Quiros

Commercial Pilot
16 Condominio Palo Alto, Escazu,San José

Summary

Hardworking and passionate jobseeker with strong organizational skills eager to secure an entry-level Process Lead - Procurement Operations position. Ready to help team achieve company goals.

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Payouts Department Leader

Betcris
07.2009 - Current
  • Review payouts requests from customers, approve or decline them according to internal rules.
  • Managed over one hundred and fifty payouts per day. (Over eight hundred handled daily for whole team)
  • Active follow up on fraud prevention, reviewing deposits and gambling history.
  • Partnered with merchandising team to plan and execute strategies directed to customers.
  • Work actively with management team to process improvement and decision-making.
  • Communicate with managers of other departments to maintain transparency.
  • Keep up employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Reduce process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Evaluate staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement
  • Educated staff on organizational mission and goals to help employees achieve success
  • Introduced new methods, practices, and systems to reduce turnaround time

Supervisor

LMS
03.1997 - 08.2008
  • Unload trucks for DSI, major food distributor in south-east of the USA.
  • Check incoming shipment and matching them with the work orders.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Monitoring skills, effective communication skills, and safety procedure's

Credit Analyst and Supernumerario

Banco Nacional De Costa Rica
01.1992 - 08.1997
  • Gathered loan documentation for underwriting.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Analyzed customer data such as financial statements to determine level of risk involved in lending.
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Reviewed and approved or denied credit applications to keep the organization profitable by making informed lending decisions.
  • Collaborate with other financial experts to approve or deny loans.
  • Attended credit-related training and conferences to stay informed about industry trends and developments.
  • Complied with internal controls and government regulations.
  • Prepares and presents credit reports.

Education

Commercial Airplane License - Aviation Pilot

Aerotica
Pavas, San Jose
07.2016 - 07.2016

High School Diploma -

Colegio Nocturno De Pococi
Guapiles, Pococi, Limon
02.1986 - 11.1992

Skills

Staff Management

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Timeline

Commercial Airplane License - Aviation Pilot

Aerotica
07.2016 - 07.2016

Payouts Department Leader

Betcris
07.2009 - Current

Supervisor

LMS
03.1997 - 08.2008

Credit Analyst and Supernumerario

Banco Nacional De Costa Rica
01.1992 - 08.1997

High School Diploma -

Colegio Nocturno De Pococi
02.1986 - 11.1992

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Carlos Araya-QuirosCommercial Pilot