Hi, I’m
Carlos Herrera
Summary
Dynamic IT Quality Assurance Analyst with a proven track record at Equifax, leading QA teams to enhance testing frameworks and streamline workflows. Skilled in test planning and mentoring, I prioritize quality processes and foster team collaboration, resulting in faster release cycles and improved project outcomes.
Overview
12
years of professional experience
Work History
Equifax
IT Quality Assurance Analyst - Career
05.2021 - 06.2025
Job overview
- Lead multiple QA teams across various projects
- Design and implement QA processes and procedures
- Create comprehensive test plans and oversee test execution
- Manage testing schedules and ensure timely delivery
- Support technical readiness throughout the development process
- Lead and coordinate test cycles from planning to completion
- Identify bugs and collaborate with cross-functional teams for resolution
- Provide daily status updates across different workstreams
- Mentor team members to support professional growth and knowledge development
- Develop personalized development plans for team members
- Lead the QA automation team and define strategic direction
- Collaborate with the automation team to implement and validate new features
- Create and maintain QA roadmaps aligned with product goals
- Identify and apply optimal approaches for efficient and effective testing cycles
Equifax
IT Quality Assurance Analyst Intermediate
09.2018 - 05.2021
Job overview
- Write detailed test plans based on project requirements
- Create and execute manual test cases using Jira
- Develop and run automated tests using Jenkins, Selenium, Eclipse, and IntelliJ
- Report, track, and validate bugs through Jira
- Collaborate with the development team within an Agile/Scrum environment
- Perform regression testing to ensure system stability after changes
- Design and maintain test plans to cover functional and non-functional requirements
- Participate in stakeholder meetings to define testing strategies and objectives
- Coordinate with business teams to validate Business Rules Documents (BRDs)
- Contribute to the development and improvement of the automation process
- Take the lead on specific testing efforts and provide guidance to QA team members
Crux Consulting Group
Quality Control Consultant
11.2017 - 08.2018
Job overview
- Serve as QA Team Lead, overseeing test strategy and execution
- Write comprehensive test plans aligned with project requirements
- Design and execute test cases using designated testing tools
- Perform the role of Test Manager, coordinating overall QA efforts
- Develop and run automated tests using Visual Studio 2010, 2012, 2015, and 2017
- Report, track, and validate bugs using industry-standard tools
- Collaborate closely with the development team following Agile/Scrum methodology
- Conduct thorough regression testing to ensure software stability after updates
Colono
Quality Assurance Lead
01.2016 - 11.2017
Job overview
- Serve as QA Team Lead, overseeing test planning and execution
- Act as Test Manager, coordinating testing activities and team efforts
- Write and design detailed test plans and test cases based on requirements
- Execute manual and automated tests using Visual Studio 2010, 2012, and 2015
- Report and validate defects using testing tools integrated with Team Foundation Server (TFS)
- Collaborate with the development team following Agile/Scrum methodology
- Conduct comprehensive regression testing to ensure system stability
- Utilize Excel to generate data cubes from TFS history, providing insights on bug trends and ownership
Colono
Analyst and Developer
12.2013 - 01.2016
Job overview
- Participate in meetings with stakeholders to analyze and clarify requirements
- Develop software applications using Visual Basic .NET
- Design and document test cases based on functional requirements
- Work within Agile Scrum methodology, contributing to sprint planning and reviews
- Validate and refine requirements through direct collaboration with stakeholders
- Write clear and concise user stories to guide development and testing
- Create flow diagrams to visualize system behavior and data flow
- Develop process diagrams to illustrate business logic and operational workflows
UACA
Teacher of Principios De Programación, Universidad
05.2013 - 09.2013
Job overview
- Teach fundamental programming concepts, including the use of basic operators such as if, for, and while
- Guide students in developing simple programs to reinforce learning
- Instruct on logical thinking and problem-solving strategies in programming
Equifax
IT Quality Assurance Analyst - Specialist
06.2025 - Current
Job overview
- Led initiatives to improve testing frameworks, resulting in streamlined workflows and faster release cycles.
- Mentored junior analysts on best practices for quality assurance processes and methodologies.
- Conducted risk assessments to prioritize testing efforts based on project requirements and timelines.
- Facilitated training sessions for team members to foster understanding of quality assurance principles and tools.
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Facilitated transition to Agile methodologies, enhancing team flexibility and project turnaround times.
Education
International Software Quality Institute
Certificate from Tester Foundation Level – Extension, Agile Tester
08-2019
Universidad Estatal A DistanciaSan Jose, Costa Rica
Diploma from English-as-a-Second-Language Education
08-2018
CenfotecSan Jose, Costa Rica
Certificate from Scrum Master Professional Certificate
08-2018
UACASan Jose, Costa Rica
from Software Engineering
12-2017
CenfotecSan Jose, Costa Rica
Certificate from International Certification Course in Level ISTQB
12-2017
University Of Costa RicaSan Jose, Costa Rica
from Design And Development of Educational Spaces
07-2015
University of Costa RicaSan Jose, Costa Rica
from Computer Science
04-2014
Skills
- Quality assurance
- Quality processes
- Mentoring and training
- Test planning
- Bug tracking
- Technical analysis
- Project management
- Software development lifecycle
- Requirements analysis
- Critical thinking
- Best practices and methodologies
- Decision-making
- Team collaboration
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
IT Quality Assurance Analyst - Specialist
Equifax
06.2025 - Current
IT Quality Assurance Analyst - Career
Equifax
05.2021 - 06.2025
IT Quality Assurance Analyst Intermediate
Equifax
09.2018 - 05.2021
Quality Control Consultant
Crux Consulting Group
11.2017 - 08.2018
Quality Assurance Lead
Colono
01.2016 - 11.2017
Analyst and Developer
Colono
12.2013 - 01.2016
Teacher of Principios De Programación, Universidad
UACA
05.2013 - 09.2013
International Software Quality Institute
Certificate from Tester Foundation Level – Extension, Agile Tester
Universidad Estatal A Distancia
Diploma from English-as-a-Second-Language Education
Cenfotec
Certificate from Scrum Master Professional Certificate
UACA
from Software Engineering
Cenfotec
Certificate from International Certification Course in Level ISTQB
University Of Costa Rica
from Design And Development of Educational Spaces
University of Costa Rica
from Computer Science
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