Carlos Robert
Regional Sales Account Manager
San José,Costa Rica
Summary
Performance oriented and accomplished Sales leader with over 18 years of experience managing Regional Customers, business development and Government relationships. Extensive experience and deep understanding of Customer’s needs and financial/performance KPI’s to achieve. Successful in accomplishing sales growth, leading support teams, problem solving and driving revenue.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Account Manager
Tetra Pak Central America & the Caribbean
3 2022 - Current
- Drive growth for new Processing equipment sales in new Customers, Government Institutions & existing Accounts.
- Build, grow & maintain long term-strong relationships with Customers to meet KPI's and business requirements
- Implement School Feeding Programs with local Governments to ensure Food For Development strategies.
- Develop new projects, forecast sales and lead successful implementation of strategies
- Guarantee net income by managing P&L's for the projects and ensuring expected margins
Business Development Manager
Tetra Pak Central America & the Caribbean
7 2018 - 3 2022
- Explore and prospect new Customers for the Market Company
- Build and follow up on opportunity pipeline
- Lead new projects quotations and implementations
- Forecast sales and revenue from new businesses.
Key Account Manager
Florida Ice & Farm Company (FIFCO)
02.2017 - 07.2018
- Responsible for managing sales relationship with 5 Key Account Customers for the Company´s portfolio
- Manage Government Accounts: Duty Free and Institutional Sales
- Planning monthly Marketing & Sales Strategies in order to achieve the projected sales and business growth
- Manage forecasting, pricing, margins, ordering, billing and delivery for Customers
- Analyze all the Accounts P&L´s in order to warrantee appropriate profits.
Retail Sales & Corporate
Florida Ice & Farm Company (FIFCO)
07.2015 - 02.2017
- Sales and Marketing for 3 retail Wine Stores & Spirits and Corporate Sales channel
- New business development for Chain growth
- Design sales strategies and execution following the Company´s budget
- Price, product and expense analysis in order to meet corporate business goals and profits.
Territory Sales Manager
Petroleos Delta S.A.
08.2011 - 07.2015
- Total management of 20 Gas Service Stations, 7 Convenience Stores, 9 Oil Change Workshops
- In charge of Government formalities, concessions and permits
- Relationship management among retailers, business partners, whole sellers and dealers
- Negotiation of new Gas Service Stations and Investment Projects.
Forex Trader
Citi
08.2010 - 08.2011
- FX Sales and negotiations among the Bank’s corporate, Government and Institutional Customers.
- Design and implement new strategies in order to increase revenues and accomplish business goals
Customer Operations Specialist
Hewlett Packard Enterprise
04.2006 - 08.2010
Education
MBA - Finance
Universidad Latinoamericana De Ciencias Y Tecnología
San José 01.2011 - 05.2013
BBA - Marketing And Sales
Universidad Latina De Costa Rica
San José 01.2007 - 05.2010
Skills
Sales
Marketing
Management
Team Leadership
Forecasting
Government Relationships
Problem solving
Business Analysis
Business Planning
Business Strategy
Change Management
Communication
Timeline
Key Account Manager
Florida Ice & Farm Company (FIFCO)
02.2017 - 07.2018
Retail Sales & Corporate
Florida Ice & Farm Company (FIFCO)
07.2015 - 02.2017
Territory Sales Manager
Petroleos Delta S.A.
08.2011 - 07.2015
MBA - Finance
Universidad Latinoamericana De Ciencias Y Tecnología
01.2011 - 05.2013
Forex Trader
Citi
08.2010 - 08.2011
BBA - Marketing And Sales
Universidad Latina De Costa Rica
01.2007 - 05.2010
Customer Operations Specialist
Hewlett Packard Enterprise
04.2006 - 08.2010
Account Manager
Tetra Pak Central America & the Caribbean
3 2022 - Current
Business Development Manager
Tetra Pak Central America & the Caribbean
7 2018 - 3 2022