Carlos Eduardo Campos Gatgens

• . Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
• . Promoted customer retention and satisfaction by greeting and encouraging fun gameplay creating with a enjoyable environment and atmosphere.
• . Applied standard or special rules to games based on pre-agreed game rules and regulations, while prepared players to join games by explaining, teaching and exchanging money.
• . Monitoring players during each hand to identify possible cheating or estranged behavior.

. Created successful work schedules for team member to maintain deadlines and fully staff shifts.

. Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow.

. Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.

. Mentored newly hired employees on operating equipment, safety and developed training manual to use for reference.

. Maintained compliance with company policies, objectives and goals.

. Evaluated employee performance, coached and trained to improve weak areas.

. Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.

. Promoted customer retention and satisfaction by greeting and encouraging fun gameplay creating with a enjoyable environment and atmosphere.

. Applied standard or special rules to games based on pre-agreed game rules and regulations, while prepared players to join games by explaining, teaching and exchanging money.

.Monitoring players during each hand to identify possible cheating or estranged behavior.

. Monitoring table-games to maintain game-security and compliance to game-rules and regulations.

. Trained employees about procedures, games and standards with strategies for accomplishing objectives and goals.

. Monitoring money, chips, purchases and exchanges, controlling tables inventories and players win-loss ratios.

. Identified issues, analyzed information and provided solutions to problems

. Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

. Monitored expenses, budgets and accounts to identify discrepancies.

. Check on staff regularly, coordinated adjustments on staff schedules for a proper workflow to stay ahead with the expected demand.

. Interviewed , hired and trained new employees for the table games.

. Identified issues, analyzed information and provided solutions to a current problem.

. Maximized productivity by keeping detail records of daily progress and identifying areas for improvement.

. Check on staff regularly, coordinated adjustments on staff schedules for a proper workflow to stay ahead with the expected demand.

. Demonstrated strong organizational and time management skills while managing multiple projects.

. Maintained fast, smooth game pace by efficiently handling dice,chips, cards and money.

. Promoted customer retention and satisfaction by greeting and encouraging fun gameplay creating with a enjoyable environment and atmosphere.

. Dealing all table games to the highest standards such a :

. CRAPS - MINI BACCARAT - PAI GOW - AMERICAN ROULETE - 3 CARD POKER - LET IT RIDE - CARIBBEAN STUD - MISSISSIPPI STUD - ULTIMATE TEXAS HOLDEM - REGULAR TEXAS HOLDEM - RUMMY AND BLACK JACK.